Low memory error when saving publisher files

S

Shannon

I get the following error when saving any publisher files. Even new ones.

"Due to low memory or use of a floppy other than the one you started with,
Publisher has had to rename your publication A:\FILENAME.TMP. To resume,
close all programs including Publisher; then restart Publisher and open the
file. You may rename the publication."

I have tried:
- uninstalling and reinstalling publisher.
- reinstalling office
- reinstalled adobe acrobat
- increasing virtual memory

HELP! I don't know what to do now...
 
J

JoAnn Paules

Are you trying to save your file to a floppy? If so, never, ever, ever do
that. Save to your hard drive then copy it over to a floppy or burn it to a
CD within Windows Explorer.

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375
 
S

Shannon

No. My computer doesn't even have a floppy drive....
It happens with all files new and old...
 
S

Shannon

Yes.
If I "Save As.." something else, I don't get the problem. Only when I
resave the file.

I can recreate it easily.
- Create a new file.
- Save it anywhere
- ctrl-S
- boom --- error....


btw, this is publisher 2000
 
S

Shannon

The computer is a little over a year old. It is a lap top, I have 6 gigs of
hard disk left and 1 gig of ram. I ordered another gig that should be here
in a few days, but I am skeptical that that will solve the issue. Since the
error occurs with the most basic file (only 20k).
It is so strange, I have been using this program for months and it just
started happening yesterday.

:(

BTW, thank you so much for trying to help. I am really upset.
 
S

Shannon

It is actuall Office 2000. It is pretty old, but it has done the job for a
long time...
 
S

Shannon

Also, I do have a network drive. Would that interfere. I am not saving to
that drive.
I'll try disconnecting them...
 
M

Mary Sauer

I'd upgrade your drivers. Even though your system is not old, there could be
updated video drivers. There are all sorts of upgrades you could pursue. Your
system may need a bios flash. Look at the web site of your laptop manufacturer.

Does this article sound familiar?
PUB2000: Cannot Save Publication After You Lose Network Connection
http://support.microsoft.com/kb/198244/en-us

Have you tried detect and repair?
 
S

Shannon

THat article does not sound like the problem. My video drivers are up to
date...

I flashed the bios last week...

How do you do a detect and repair? Are you talking about a OS repair...
tried that too... :(

I would buy a new version of office if I thought it would fix the problem...
but I am skeptical. I think it is system related, but what?
 
S

Shannon

Okay, I ran detect and repair and no luck.

I just tested saving onto my network drive and amazingly, that works.

So I guess I can have a work around... just save all publisher files to the
network drive.

I don't have notron, I use McAfee....

I am going to search the 2000 knowledge base now...
 

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