Mail configuration

T

Thomas

we cannot open the properties dialog of an internet-mailservice in windows
2000 - controlpanel - mail. there ist no error message, the dialog simply
does not open.
reinstallation of office 2000 does not help.

any hints would kindly be appriciated, before we reinstall windows...
 
J

Joe Wu [MSFT]

Hello,

Thank you for your post.

To efficiently troubleshoot this problem, could you let me know the
following information?

1. What happens if you double-click the MLCFG32.CPL file in the Program
Files\Common Files\System\MSMAPI\1033\ folder?

2. Please check whether the following registry keys are available:

HKEY_CURRENT_USER\Control Panel\MMCPL
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Microsoft
Outlook\shell\Properties\command

3. Please rename the Mlcfg32.cpl file and run Office Setup using the Repair
option. After you rename the file Mlcfg32.cpl, follow these steps to run
the Office Repair:

3.1) Click Start, point to Settings and then click Control Panel.

3.2) In the Windows Control Panel, double-click Add/Remove Programs.

3.3) In the list of installed programs, click to select Microsoft Office
2000 and then click Add/Remove.

3.4) In Microsoft Office 2000 Setup click Repair Office.

3.5) In the Reinstall/Repair dialog, click Repair Errors in My Office
Installation, and then click Finish.

I look forward to hearing from you. Thank you for your cooperation!

Regards,
Joe Wu
Product Support Services
Microsoft Corporation

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--------------------
|Newsgroups: microsoft.public.outlook.general
|Subject: Mail configuration
|From: Thomas <[email protected]>
|Organization: Company
|User-Agent: Xnews/5.04.25
|Lines: 7
|Message-ID: <[email protected]>
|Date: Wed, 12 Nov 2003 14:43:04 GMT
|NNTP-Posting-Host: 80.110.109.21
|X-Complaints-To: (e-mail address removed)
|X-Trace: news.chello.at 1068648184 80.110.109.21 (Wed, 12 Nov 2003
15:43:04 MET)
|NNTP-Posting-Date: Wed, 12 Nov 2003 15:43:04 MET
|Path:
cpmsftngxa06.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.sul.t-online.de!newsfee
d01.sul.t-online.de!t-online.de!195.34.132.50.MISMATCH!newsfeed01.chello.at!
news.chello.at.POSTED!53ab2750!not-for-mail
|Xref: cpmsftngxa06.phx.gbl microsoft.public.outlook.general:192439
|X-Tomcat-NG: microsoft.public.outlook.general
|
|we cannot open the properties dialog of an internet-mailservice in windows
|2000 - controlpanel - mail. there ist no error message, the dialog simply
|does not open.
|reinstallation of office 2000 does not help.
|
|any hints would kindly be appriciated, before we reinstall windows...
|
|
 

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