Mail Folder

[Matt Helm]

I seem to have an old IMAP mail folder hanging around
that I cant seem to delete. When I look under data files
I dont see it. When I look under my email acount settings
i see it as a option in the drop down box "Deliver new e-
mail to the following location". How do I remove this
mail folder? When I right click on it in the folder view
window and choose Close "mail.cleveland.." it throws an
error which states "The messaging interface has returned
an unknown error. If the porblem persists, restart
outlook".

Any ideas?

thanks
helm

 

[Robert Findlay [MSFT]]

The only way to resolve this issue is to create a new profile and transfer
all of you data to the new profile. Here is a link to an article on how to
create a new profile,
http://support.microsoft.com/default.aspx?scid=KB;EN-US;287072. Thank you.

Robert Findlay
Partner Technical Lead -- Outlook/Office Setup
Microsoft Technical Support for Platforms and Business Applications


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