margin issues and printing problems using Word 2003

M

Mister Charmin

We recently upgraded to a new PC running Windows 2002 XP SP3 and Office 2003
service pack 3. We also replaced our existing Canon IR 5870 with a new Canon
IR 3080i network printer. We are having fits with word printing to the new
systems printer as well as it's old local HP 1100A printer. I have had Canon
in twice thinking it was a printer setting problem. Have downloaded updated
printer drivers from HP for the old local printer model 1100A. But still am
having issues. When ever we try to print a multi page document to the
printers instead of duplexing they print the 1st page on both sides of the
document and then print page 2 on both sides etc. If we try to change a
margin setting in the document we get the "Margins outside of page width"
error and then when we click on "Fix" it shifts everything to the right by
about 2 1/4" and all of the text that should wrap disappears from the page
and the printer prints right up to and past the edge of the page. If any one
has any ideas it would be greatly appreciated. I have thought about removing
word and reinstalling but since the PC was OEM built with Office 2003
installed I do not have a word 2003 disk to do the reinstall.
 
C

Cindy

I work the helpdesk for a local county - we see this problem with both Office
2003 and Office 2007 - all our printers are networked from a server - if we
delete the printer and reconnect - that solves the problem. Try deleting the
printer and reconnecting.

Cindy
 

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