You do this from within Word not Outlook. In Word choose Tools-> Letters and
Mailings
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Roady [MVP]
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Amos McCormick said:
I'm certain that I used to be able to merge a form letter to Outlook 2000,
using personalized information my Outlook Contacts list but, for the life of
me, I can't figure out how to do it in Outlook 2003. If you could point me
in the right direction, I would appreciate it.