Microsoft Document Imaging viewer gone after update

[Dale]

Some time in the last couple weeks, presumably with the latest rounds of
updates, suddenly neither my wife's PC or my PC have the MDI viewer any
longer. We both have the Microsoft Document Imaging printer and can create
MDI files, we just can't see them.

Because we have used MDI format for storing online receipts and more for
several years, this is a real problem not to be able to see those documents!

First, why would Microsoft issue an update that removes a feature? These
documents that we have created over the years are very important to us and
suddenly we cannot access them.

Second, which update did it? Will uninstalling the update restore our PC?
Please help.

Regards,


Dale

 

[JoAnn Paules]

Did you look for it in the start menu? (Seems like an obvious starting point
and since you didn't mention it...)

 

[Dale]

That's really not applicable. There has never been a start menu shortcut for
the viewer.

But I did find the problem. It turns out that the updates did not uninstall
the viewer, they just broke the file association. I was able to restore the
file association with the Open With option.

Whew! What a scare. An unnecessary one because it should never have
happened, but at least it was just a scare. Maybe I am the only one left in
the world who uses MDI, huh?

Thanks for your help,


Dale

Did you look for it in the start menu? (Seems like an obvious starting point
and since you didn't mention it...)

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

Some time in the last couple weeks, presumably with the latest rounds of
updates, suddenly neither my wife's PC or my PC have the MDI viewer any
longer. We both have the Microsoft Document Imaging printer and can
create
MDI files, we just can't see them.

Because we have used MDI format for storing online receipts and more for
several years, this is a real problem not to be able to see those
documents!

First, why would Microsoft issue an update that removes a feature? These
documents that we have created over the years are very important to us and
suddenly we cannot access them.

Second, which update did it? Will uninstalling the update restore our PC?
Please help.

Regards,


Dale

 

[JoAnn Paules]

Look again - Microsoft Office Tools - Office Document Imaging.

If you had said yes it was there, my next step would have been to tell you
to reset your file associations.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

That's really not applicable. There has never been a start menu shortcut
for
the viewer.

But I did find the problem. It turns out that the updates did not
uninstall
the viewer, they just broke the file association. I was able to restore
the
file association with the Open With option.

Whew! What a scare. An unnecessary one because it should never have
happened, but at least it was just a scare. Maybe I am the only one left
in
the world who uses MDI, huh?

Thanks for your help,


Dale

Did you look for it in the start menu? (Seems like an obvious starting
point
and since you didn't mention it...)

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

Some time in the last couple weeks, presumably with the latest rounds
of
updates, suddenly neither my wife's PC or my PC have the MDI viewer any
longer. We both have the Microsoft Document Imaging printer and can
create
MDI files, we just can't see them.

Because we have used MDI format for storing online receipts and more
for
several years, this is a real problem not to be able to see those
documents!

First, why would Microsoft issue an update that removes a feature?
These
documents that we have created over the years are very important to us
and
suddenly we cannot access them.

Second, which update did it? Will uninstalling the update restore our
PC?
Please help.

Regards,


Dale

 

[GeneM]

No, I like it to, especially for mixing several source documents into
one presentation package.

But I also am chasing MODI after updates. My MODI print driver has
disappeared 2-3 times, after updates usually, and now needs restoring
again, hopefully without having to Uninstall MODI and reinstall it again!

-GeneM

 

[Bill F]

Sounds similar to my problem. Not only can I not view the MDI files already
created, I can no longer create new ones. The printer driver just
disappeared. I have Windows XP and Office 2007.

 

[mpb421]

Some time in the last couple weeks, presumably with the latest rounds
of
updates, suddenly neither my wife's PC or my PC have the MDI viewer
any
longer. We both have the Microsoft Document Imaging printer and can
create
MDI files, we just can't see them.

Because we have used MDI format for storing online receipts and more
for
several years, this is a real problem not to be able to see those
documents!

First, why would Microsoft issue an update that removes a feature?
These
documents that we have created over the years are very important to us
and
suddenly we cannot access them.

Second, which update did it? Will uninstalling the update restore our
PC?
Please help.

Regards,


Dale

I have the exact same problem - no MDI view for the faxes that I
receive -
and cannot even access the "open with" anywhere on the fax console-
Please advise how to fix this -
mpb -

 

[neo]

The file association gets removed by Service Pack 3 for Office 2003. While
you can fix the file association, the next time a Office 2003 hotfix is
applied, the file association will be removed again.

Other than that here are some comments to your questions...

1) Reducing the attack surface

2) Already answered that it is due to Office 2003 Service Pack 3 plus
any/all hotfixes applied after

3) I wouldn't advise rolling back. If you decide to go this route, do this
temporarily and convert all your MDIs to PDFs. The reason why is that
Office 2007 deprecates (http://en.wikipedia.org/wiki/Deprecation) the
feature and two, you really want to be current on service packs and hotfixes
for Office.

There are enough free PDF solutions out there plus the fact that Microsoft
likes their XPS file format (and include the ability to create PDFs in
Office 2007), that it only makes sense to move away from MDI and gain some
cross platform compatibility.

 

[mpb421]

I have the exact same problem - no MDI view for the faxes that I receive
-
and cannot even access the "open with" anywhere on the fax console-
Please advise how to fix this

Is there a solution to undo MSPAINT as viewer and reinstall Document
imagaing viewer -
I cannot cut and past pieces of faxes as received with the MSPAINT
viewer-
and need to have it in pdf. format to do so

What do you suggest ? I need one step viewer
as it is must go through 5 screens to even print.
thanks for your help
mpb421