Microsoft Outlook - Names Smart Tag

K

KJ

Today I hopened my email and began to send an email to a person I email
everyday and discovered that I lost all of the names that appear when
entering the beginning letter. Can you tell me what has happened, possibly?
Can I get them back?
 
B

Brian Tillman [MVP-Outlook]

Today I hopened my email and began to send an email to a person I email
everyday and discovered that I lost all of the names that appear when
entering the beginning letter. Can you tell me what has happened, possibly?
Can I get them back?

Here's an explanation of the autocompletion feature.
http://www.ingressor.com/about_nk2_files.htm

It's possible that a new mail profile may work.
 
R

Russ Valentine

Outlook's autocompletion is not a robust or reliable feature. It frequently
stops working usually because Outlook loses its connection to its
autocompletion cache. This can happen for a number of reasons, most often
because Outlook is not exiting completely and thus not writing to the cache.
Make sure you run no add-ins or sync software that might hold Outlook open
after you exit. After you find and resolve the problem that is preventing
Outlook from exiting properly, you may need to create a new Outlook profile
to get autocompletion to work again. If you're lucky you'll be able to
migrate your old cache to the new profile following directions here:
http://www.ingressor.com/autocompletetips.htm
 

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