MS outlook Message attachment duplicate

[ITJACKIE]

When I using Outlook forward included 3 attachment message (HTML). I have
checked the send item only 3 attachment. But another user received message
included duplicate 3 attachment. Please advice how to fix the problems.

Thanks
Jackie Wong

 

[BillR [MVP]]

the issue is likely on the recipients end.
are you using any special encoding?

 

[ITJACKIE]

Please advice how to check. When I use received duplicate attachment messafe
forward to Internal other e-mail just no problems. But When our overseas
office send forward message to me, I have receive dupliacte attachment in
the message.

Thanks
Jackie Wong

 

[BillR [MVP]]

what type of account is this?

Please advice how to check. When I use received duplicate attachment
messafe
forward to Internal other e-mail just no problems. But When our overseas
office send forward message to me, I have receive dupliacte attachment in
the message.

Thanks
Jackie Wong

 

[ITJACKIE]

This site using Small Business Server exchange version , user using outlook
workgroup type connect download message.

Thanks
Jackie Wong

 

[ITJACKIE]

also when send out i try remove the attachment, but user receive the remove
is still in the message attachment.

Jackie

 

[ITJACKIE]

update information

User first draft message insert a paste pciture in the message (HTML), but
next time user forward this message and remove the picture and send out . I
have checked user send item the attachment have been remove, but user
received this message, the attachment is still here, no change.

Thanks
Jackie Wong

 

[BillR [MVP]]

I'm not sure on this.
I've seen it with an IMAP account only. Maybe try and Exchange group. they
might send you back here.