MS Word Attachments

[tinos480bc]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Situation: When using OS X Leopard Mail app to send attachments (resumes, PDF files, cover letters or .doc files) I'm told Windows users are receiving either 1) garbled text and / or 2) one page of the files I attached show up in the body of the email with the second page as an attachment.

I recently applied to a job and learned what they received was all garbled. Very embarrassing to say the least. So my solution was to use my web based email and attach the files and re-send from there. They were then received as originally formatted.

Question: Is there a way I can use my brand new MPB and Mail app to send resumes, cover letters, etc. using MAC Office 08, so Windows users receive my files as an attachment and not in the body of the email or all garbled.

My Mail app has the "always send Windows friendly attachments" checked and my MAC Office 08" MS Word has the default setting for saving word documents as a .doc file.

I'd appreciate any input or solution to this embarrassing situation, which as you can imagine in a job search does not cast me as very professional.

 

[John McGhie]

Well, safe to say that the problem is at the other end, but they won't fix
it, so you need to work around it.

Your recipients have old or badly-maintained email systems that are not
decoding your email correctly. Apple's Mail uses a system for encoding
attachments that has fallen out of favour on the internet, and it can't
change it. The details are long, complex, and boring: suffice to say that
those old clients at your recipients are assigning a type code to incoming
attachments that causes them to fail when Word attempts to decode them.

Since you have Office 2008, you can use Entourage for your email client
instead of Mail.

And if you do use Entourage, you can (and must, or this won't work...) set
it up to encode your outgoing messages in UTF-8 using "MIME/Base 64"
encoding. See the Help for how.

And if you do, your mail will work correctly on ANY computer.

You shouldn't have to do this, but the rest of the world won't improve its
behaviour "soon".

Hope this helps

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Situation: When using OS X Leopard Mail app to send attachments (resumes, PDF
files, cover letters or .doc files) I'm told Windows users are receiving
either 1) garbled text and / or 2) one page of the files I attached show up in
the body of the email with the second page as an attachment.

I recently applied to a job and learned what they received was all garbled.
Very embarrassing to say the least. So my solution was to use my web based
email and attach the files and re-send from there. They were then received as
originally formatted.

Question: Is there a way I can use my brand new MPB and Mail app to send
resumes, cover letters, etc. using MAC Office 08, so Windows users receive my
files as an attachment and not in the body of the email or all garbled.

My Mail app has the "always send Windows friendly attachments" checked and my
MAC Office 08" MS Word has the default setting for saving word documents as a
.doc file.

I'd appreciate any input or solution to this embarrassing situation, which as
you can imagine in a job search does not cast me as very professional.

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]

 

[tinos480bc]

John:

Thanks so much for the information! I appreciate your taking time to provide me a solution. Entourage it is!

Sincerely,

Gus