Multiple email domains

[Leonard]

Hi, our company has two domain names. We use Outlook and Exchange. Email
users at our company hava one mailbox, but two email addresses (for example:
(e-mail address removed) and (e-mail address removed)). When they send an email, by default
Outlook uses one of the two email address. We would like the user to be able
to choose what email address they would like to use when they compose an
email, for example user Jane Doe may want to use (e-mail address removed) to send
email to recipient A, but would like to use (e-mail address removed) to send email to
recipient B. I am looking for information on how to configure
Outloook/Exchange to allow us to do that. Can you point me to the right
direction?

 

[VanguardLH]

Hi, our company has two domain names. We use Outlook and Exchange. Email
users at our company hava one mailbox, but two email addresses (for example:
(e-mail address removed) and (e-mail address removed)). When they send an email, by default
Outlook uses one of the two email address. We would like the user to be able
to choose what email address they would like to use when they compose an
email, for example user Jane Doe may want to use (e-mail address removed) to send
email to recipient A, but would like to use (e-mail address removed) to send email to
recipient B. I am looking for information on how to configure
Outloook/Exchange to allow us to do that. Can you point me to the right
direction?

For new e-mails, Outlook uses the default account (hence why it's called the
"default"). Outlook always has a default account. For replies, Outlook
uses the same account through which the original e-mail was received. To
switch, the users uses the Accounts button so what you asked for is already
there. There is no "Prompt me everytime as to which account to use" option.

You could have your users define a bogus e-mail account in Outlook which
cannot connect to a mail server. Make that account the default one. Since
Outlook cannot connect to that bogus mail server, they get an error message.
The user will then have to resend that e-mail and select one of the real
accounts through which to send their e-mails. Of course, if the user used
teh Accounts button beforehand then they don't get the error and don't have
to twice attempt to send their e-mail. After having to repeatedly resend
their e-mails and selecting a real account, they'll learn to use the
Accounts button every time they send an e-mail. Babies and tots learn
through pain. So do adults.

 

[Roady [MVP]]

That is not supported by Outlook/Exchange. There is are add-ins for this
though. The ones from IvaSoft is very reliable.
Outlook side;
http://addins.howto-outlook.com/ivasoft_smartreply

Exchange side;
http://addins.howto-outlook.com/ivasoft_choosefrom2007
http://addins.howto-outlook.com/ivasoft_choosefrom2003