G
giorgianni
Hello All
I'm running MS office (Excel and Word 2002 SP3) on a Thinkpad T43 with
Windows Professional.
When I try to run "help" in Excel or Word (or Power Point and Outlook
for that matter), the office assistant comes up and says the help files
are not installed. But they are installed! I've even tried:
1) Clicking on "Install files" on the office assistant (nothing
happens)
2) Reconfiguring Add/remove programs to install help files on first
use. When I click on "help" a progress bar appears, indicating the
files are being installed. But again, when I try to use them, I get the
"help files not installed" message.
Add/remove/change in control panel shows the help files as being there.
This is a company laptop, and my company's tech support have spent a
lot of time on this and have thrown up their hands.
Any ideas?
PS: Also, when I try to run Access, it says my "operating system is not
configured to run this program." Any thoughts on that, too?
Thanks.
Anthony Giorgianni
I'm running MS office (Excel and Word 2002 SP3) on a Thinkpad T43 with
Windows Professional.
When I try to run "help" in Excel or Word (or Power Point and Outlook
for that matter), the office assistant comes up and says the help files
are not installed. But they are installed! I've even tried:
1) Clicking on "Install files" on the office assistant (nothing
happens)
2) Reconfiguring Add/remove programs to install help files on first
use. When I click on "help" a progress bar appears, indicating the
files are being installed. But again, when I try to use them, I get the
"help files not installed" message.
Add/remove/change in control panel shows the help files as being there.
This is a company laptop, and my company's tech support have spent a
lot of time on this and have thrown up their hands.
Any ideas?
PS: Also, when I try to run Access, it says my "operating system is not
configured to run this program." Any thoughts on that, too?
Thanks.
Anthony Giorgianni