New email refreshing slow in inbox

[RL]

I have users that don't get their email in their inbox for
sometimes hours. Then all of a sudden the computer says
new mail and then maybe 5 messages come thru. This
happens on XP and windows 98 computers. They are 1GHZ
processors with at least 128MB memory which should be
sufficient. If I goto OWA the messages are there even
though outlook doesn't show them. Any suggestions? I
have searched this forum but haven't found anything that
sounds reasonable that I haven't tried. Any help would be
great. THanks in advance.

 

[Jeff Stephenson [MSFT]]

The problem you're having is that the information (called "UDP packets")
that Exchange is sending to notify Outlook of changes to your mailbox is
being blocked by something. Possible culprits are proxy servers, firewalls,
and routers. Have your network administrator look at
http://support.microsoft.com/default.aspx?scid=kb;en-us;815052 and see if
that might be the problem. If you can't solve the network problem, you can
set the registry values in
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q305572 (Outlook
2002) or http://support.microsoft.com/default.aspx?scid=kb;en-us;Q304849
(Outlook 2000) to cause Outlook to poll Exchange rather than waiting for
notifications.

 

[Vamsi]

Hi,

The reason that the email are downloading slow or taking
more time could be if the email that are downloading are
large in size or the pop servers of your Internet
provider, try sending a test message to yourself and
click on send and receive and try.

;-)

Vamsi
MCP

 

[tom sullivan]

I had the same unbearably slow email and lots of timeout errors - as I read these many messages on slow mail (about the first dozen posts), it occurred to me that maybe my email account was messed up - after trying a few things to no avail, I remembered that PC-cillin had forced some changes so it could intercept the mail. So, I changed back to the original config and it seems to fetch the mail quickly and without errors after several tries.