New Office installations can't connect to exchange server

[craigt35]

Hi,

We're running a Windows 2003 server with Exchange 2003 loaded. Our
desktops are all Windows 2000 with Office 2000 at the moment.

On Monday, we suddenly found that any time we imaged a new computer and
loaded Office 2000 on it, whether from the published location or from a
CD, Outlook could no longer connect. Eventually the error message
"Network problems are preventing connection to the Microsoft Exchange
Server computer." I can't think of anything we might have done to the
mail server that would be causing this problem. And every computer
already deployed works just fine. The computers with the error message
are even able to ping the mail server both by name and IP. So what
gives?

Any thoughts, anyone?

 

[craigt35]

One additional piece of information... I did a clean install of
Windows 2000 SP4, and installed Office 2003 from CD. It resolved
almost immediately to the mail server. I also haven't installed any
patches or done anything to the mail server in the past week or so.

Tom