New PC - won't allow install of Office XP Pro upgrade CD

[Ed Burgess]

I've used Office for years, each time upgrading from the
original replacement for Word Perfect - which was the
original qualifying software. Now all I have is an Office
97 upgrade and the Office XP upgrade CDs. I bought a new
PC and tried to reinstall my XP, which I'd used on an
older PC for a number of years. I get a message that no
qualifying product can be found on the hard drive.

Does anyone know how I can get Microsoft to give me a
break here. I retired recently and after a new PC I can't
really afford a new Office package right now.

Thanks.

 

[Bob Buckland ?:-\)]

Hi Ed,

When installing Office XP upgrade when it asks for a qualifying product insert the Office 97 upgrade CD and you should be able to
complete the installation.

=======
I've used Office for years, each time upgrading from the
original replacement for Word Perfect - which was the
original qualifying software. Now all I have is an Office
97 upgrade and the Office XP upgrade CDs. I bought a new
PC and tried to reinstall my XP, which I'd used on an
older PC for a number of years. I get a message that no
qualifying product can be found on the hard drive.

Does anyone know how I can get Microsoft to give me a
break here. I retired recently and after a new PC I can't
really afford a new Office package right now.

Thanks. >>
--
I hope this helps you,

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

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