"Not installed for this user" issue impossible to solve!

M

Martin Andersson

I just got my new machine a couple of days ago and I'm so thrilled. However,
I just can't use the office product at all! After installation when I'm
starting any office application for the first time, I get a couple of boxes
"configurating office" and "setting it up". I can even see the word or
outlook graphical interface booting up behind these boxes, however, after
this initial work is done a box poops up saying; "This product has not been
installed for the current user", along with an "ok" button and after pressing
it the application terminates.

I'm running Vista x64 and I've honestly tried everything. I bought "Office
Professional Plus" along with Vista and expected some quality code and not
this. I've tried to installed the seperate components with and without UAC
turned on without any success of course. I've tried to uninstall the product
using the uninstallation tool from microsoft. I've run the office diagnosis
prog without any luck either. I've even manually deleted "office strings" in
the registry editor - you name it! The customize feature of setup has a page
called "user information", I've edited these fields too without any luck.
Nothing just won't do it! The only thing I can do is to turn of UAC and
reboot my computer, then the entire office suite works just fine without any
hassle. But I just can't see myself doing this several years ahead. I'm a
student who needs my office gears in order to deliver tasks in time to my
teacher. I've turned to the reseller of my computer and the programs but he
just forwards me to microsoft. Now I saw on their site that they do offer
support, however it costs money and the phonesupport even costs more money
than what I gave for the applications..!?

Please give me a helping hand??

Cheers Martin.
 
M

Martin Andersson

Go figure.. even if I right click the office folder in my explorer and in the
security tab deletes every bloody user available and add another user,
"Everyone", whom I grant full control - it still doesn't work! I have however
found another way to make the damn programs start, by right clicking on the
..exe files I can choose "Run as administrator" - then it works and only then
(or by turning of UAC). Gzuz I thought I already were an administrator!
Anyhow.. this is killing me.
 
M

Martin Andersson

I've found a temporary solution, that is to right click on each of thoose
..exe files in the office folder and choosing the tab "compatibility", 'cause
in that tab there's a check box entitles "Always run this program as an
administrator". However, now when I start my programs I need to confirm the
"continue" dialogue box that poops up and I just can't think for a million
reasons that this is normal.

What is the ultimate solution, turning of UAC? Why would I need it anyway,
for what good is it if I'm the only user of my computer? Does it have
anything to do with the external security against internet and such?
 
B

bamaRN1990

Martin,
After much research I found a FREE microsoft # for installation and they
were exceptional and took care of my problem within a couple of hours at NO
CHARGE. If you are still having problems I would recomment that you call:
Microsoft Support hours
Monday through Friday
5:00am - 9:00pm Pacific
Saturday and Sunday
6:00am - 3:00pm Pacific

Microsoft Support Telephone Number: 1-800-936-5700

Good luck,

bamaRN1990
 

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