Since you searched the Microsoft Knowledge Base, I am sure you found this
article as well:
http://support.microsoft.com/lifecycle/search/?sort=PN&alpha=Office+2000&x=8&y=17
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Joanne asked:
| Geoff,
|
| I read all the documentation, including the Knowledge Base article I
| copied into this thread. It clearly states that there is a fix and
| that technical support has that fix. Nowhere does it say I'd have to
| pay for the fix. I own a legally purchased copy of all the software
| involved, but because of a hard drive failure I had to reinstall the
| software. Microsoft has failed to support its own software, and has
| failed to live up to the promises of their own Knowledge Base.
|
| I came here for information, and find myself surrounded by dense
| (intentionally or unintentionally) Microsoft cheerleaders who would
| rather berate a user than offer help. Their only reply to any
| question seems to be to pay Microsoft and shut up. Well, I'm
| choosing to shut up now.
|
| It was childish of me to respond in kind to Millie's nasty response
| to my original post. I apologize for falling to her level. This
| conversation has gone from useless to incredibly annoying, so I think
| I'll bow out now.
|
| "Geoffw" wrote:
|
|| I know Jo, it has been a constant theme in this thread.
||
|| I dislike aspects of MS myself, but try not to blame them
|| for my shortcomings, failure to read documentation, and
|| inability to remain polite.
||
|| I am sure that MS is happy as well, and am sure that
|| openoffice will provide you with all the support you need.
||
|| all the best
