office 2003 can`t modify the normal.dot

J

Jacques Trépanier

Hi Terry,

No, it does nor work. however if we open normal.dot, we do a change has you
have explained and we save it to the Normal.dot file then it works.

I have also tried to start Word using the "/a" switch with no success.

I also tried deleting this user
\\HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Data key in the
register with no luck.

One thing is thst Word is the default editor for Outlook. We also use the
check speller called Antidote (http://www.druide.com/) but they say their
product is 100% office 2003 compliant. it intergrates with office but dozens
of user have it here.

Regards,
 
T

Terry Farrell

This sounds like there must be more than one normal.dot. Try searching the
HDD for normal.dot and see what it finds.

Terry
 
T

Terry Farrell

This sounds like there must be more than one normal.dot. Try searching the
HDD for normal.dot and see what it finds.

Terry
 
T

Terry Farrell

This sounds like there must be more than one normal.dot. Try searching the
HDD for normal.dot and see what it finds.

Terry
 
T

Terry Farrell

This sounds like there must be more than one normal.dot. Try searching the
HDD for normal.dot and see what it finds.

Terry
 
J

Jacques Trépanier

terry,

Yes, there are others on the HDD but ALL USERS here are configured to use
the one on their NETWORK DRIVE and it works for EVERYONE, even the user
having the trouble if she uses another PC. It`s a GPO that controls this. If
you work off the network the GPO doesn`t apply ant the local Normal.dot in
the users profile is used. But that too doesn`t work for this user.

The problem with her PC (and only that PC) is the fact that Word CAN`T
MODIFY the Normal.dot file. If I copy it locally the problem remains the
same.

Regards,
 
J

Jacques Trépanier

terry,

Yes, there are others on the HDD but ALL USERS here are configured to use
the one on their NETWORK DRIVE and it works for EVERYONE, even the user
having the trouble if she uses another PC. It`s a GPO that controls this. If
you work off the network the GPO doesn`t apply ant the local Normal.dot in
the users profile is used. But that too doesn`t work for this user.

The problem with her PC (and only that PC) is the fact that Word CAN`T
MODIFY the Normal.dot file. If I copy it locally the problem remains the
same.

Regards,
 
J

Jacques Trépanier

terry,

Yes, there are others on the HDD but ALL USERS here are configured to use
the one on their NETWORK DRIVE and it works for EVERYONE, even the user
having the trouble if she uses another PC. It`s a GPO that controls this. If
you work off the network the GPO doesn`t apply ant the local Normal.dot in
the users profile is used. But that too doesn`t work for this user.

The problem with her PC (and only that PC) is the fact that Word CAN`T
MODIFY the Normal.dot file. If I copy it locally the problem remains the
same.

Regards,
 
J

Jacques Trépanier

terry,

Yes, there are others on the HDD but ALL USERS here are configured to use
the one on their NETWORK DRIVE and it works for EVERYONE, even the user
having the trouble if she uses another PC. It`s a GPO that controls this. If
you work off the network the GPO doesn`t apply ant the local Normal.dot in
the users profile is used. But that too doesn`t work for this user.

The problem with her PC (and only that PC) is the fact that Word CAN`T
MODIFY the Normal.dot file. If I copy it locally the problem remains the
same.

Regards,
 
T

Terry Farrell

Well I am down to thinking again that the user's profile must be corrupt
some strange way on that PC. I suggest deleting and reapplying a new
profile.

Terry
 
T

Terry Farrell

Well I am down to thinking again that the user's profile must be corrupt
some strange way on that PC. I suggest deleting and reapplying a new
profile.

Terry
 
T

Terry Farrell

Well I am down to thinking again that the user's profile must be corrupt
some strange way on that PC. I suggest deleting and reapplying a new
profile.

Terry
 
T

Terry Farrell

Well I am down to thinking again that the user's profile must be corrupt
some strange way on that PC. I suggest deleting and reapplying a new
profile.

Terry
 

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