Office 2003 Install

[DaveK]

I've had two attempts at trying to install Office 2003
Pro. My system is running XP Pro with all latest patches.
I already have Office XP so selected to upgrade. Setup
got as far as 50% both times and stopped. No errors or
warnings and system still responding. Left for 3 hours
without any movement. After first attempt, aborted and
rebooted, system failed again approx 50%.
Anyone any Ideas?

 

[Susan Ramlet]

Hi, DaveK,

See if you can create a logfile to figure out where it's hanging:

826511 - HOW TO: Use an Office 2003 Setup Log File to Troubleshoot Setup
Problems:
http://support.microsoft.com/default.aspx?scid=kb;en-us;826511&Product=off2003

I'd also make sure that you defrag and do a scandisk or chkdsk to ensure
there aren't problems with your system to begin with.

 

[Susan Ramlet]

Hi, DaveK,

See if you can create a logfile to figure out where it's hanging:

826511 - HOW TO: Use an Office 2003 Setup Log File to Troubleshoot Setup
Problems:
http://support.microsoft.com/default.aspx?scid=kb;en-us;826511&Product=off2003

I'd also make sure that you defrag and do a scandisk or chkdsk to ensure
there aren't problems with your system to begin with.