Office 2003 issue

[Alys]

I work for a mid-sized corporation running several Windows 2003 and
Exchange servers and close to 1000 client systems all running Windows
2000/XP and Office 2k/XP/2k3. I am currently migrating everyone to
Outlook 2k3 but leaving their existing Office installed. After trying
this on 4 systems, I've found that the components from older versions
give me an error message about the Office Assist not being installed.
I found that the assistant does work with the updated Outlook but not
the rest of the Office components.

A co-worker brought in a book of his on Office 2003 and confirmed my
theory that Outlook 2003 over-wrote these files and that the older
versions cannot use the updated files.

Has anyone else yet run into this problem, and if so, do you know how
I can fix this? I'm not necessarily looking for total compatibility
but simply a way to stop the error messages.

 

[Ian Baird]

Whats the exact error been seen Zach?

--------------------
| From: (e-mail address removed) (Alys)
| Newsgroups: microsoft.public.office.setup
| Subject: Office 2003 issue
| Date: 1 Apr 2004 12:22:53 -0800
| Organization: http://groups.google.com
| Lines: 16
| Message-ID: <[email protected]>
| NNTP-Posting-Host: 64.85.231.247
| Content-Type: text/plain; charset=ISO-8859-1
| Content-Transfer-Encoding: 8bit
| X-Trace: posting.google.com 1080850973 958 127.0.0.1 (1 Apr 2004 20:22:53
GMT)
| X-Complaints-To: (e-mail address removed)
| NNTP-Posting-Date: Thu, 1 Apr 2004 20:22:53 +0000 (UTC)
| Path:
cpmsftngxa06.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.sul.t-online.de!t-onlin
e.de!news.glorb.com!postnews1.google.com!not-for-mail
| Xref: cpmsftngxa06.phx.gbl microsoft.public.office.setup:85195
| X-Tomcat-NG: microsoft.public.office.setup
|
| I work for a mid-sized corporation running several Windows 2003 and
| Exchange servers and close to 1000 client systems all running Windows
| 2000/XP and Office 2k/XP/2k3. I am currently migrating everyone to
| Outlook 2k3 but leaving their existing Office installed. After trying
| this on 4 systems, I've found that the components from older versions
| give me an error message about the Office Assist not being installed.
| I found that the assistant does work with the updated Outlook but not
| the rest of the Office components.
|
| A co-worker brought in a book of his on Office 2003 and confirmed my
| theory that Outlook 2003 over-wrote these files and that the older
| versions cannot use the updated files.
|
| Has anyone else yet run into this problem, and if so, do you know how
| I can fix this? I'm not necessarily looking for total compatibility
| but simply a way to stop the error messages.
|

Ian Baird
Microsoft PSS

This posting is provided 'AS IS' with no warranties and confers no rights.

 

[Ian Baird]

Whats the exact error been seen Zach?

--------------------
| From: (e-mail address removed) (Alys)
| Newsgroups: microsoft.public.office.setup
| Subject: Office 2003 issue
| Date: 1 Apr 2004 12:22:53 -0800
| Organization: http://groups.google.com
| Lines: 16
| Message-ID: <[email protected]>
| NNTP-Posting-Host: 64.85.231.247
| Content-Type: text/plain; charset=ISO-8859-1
| Content-Transfer-Encoding: 8bit
| X-Trace: posting.google.com 1080850973 958 127.0.0.1 (1 Apr 2004 20:22:53
GMT)
| X-Complaints-To: (e-mail address removed)
| NNTP-Posting-Date: Thu, 1 Apr 2004 20:22:53 +0000 (UTC)
| Path:
cpmsftngxa06.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.sul.t-online.de!t-onlin
e.de!news.glorb.com!postnews1.google.com!not-for-mail
| Xref: cpmsftngxa06.phx.gbl microsoft.public.office.setup:85195
| X-Tomcat-NG: microsoft.public.office.setup
|
| I work for a mid-sized corporation running several Windows 2003 and
| Exchange servers and close to 1000 client systems all running Windows
| 2000/XP and Office 2k/XP/2k3. I am currently migrating everyone to
| Outlook 2k3 but leaving their existing Office installed. After trying
| this on 4 systems, I've found that the components from older versions
| give me an error message about the Office Assist not being installed.
| I found that the assistant does work with the updated Outlook but not
| the rest of the Office components.
|
| A co-worker brought in a book of his on Office 2003 and confirmed my
| theory that Outlook 2003 over-wrote these files and that the older
| versions cannot use the updated files.
|
| Has anyone else yet run into this problem, and if so, do you know how
| I can fix this? I'm not necessarily looking for total compatibility
| but simply a way to stop the error messages.
|

Ian Baird
Microsoft PSS

This posting is provided 'AS IS' with no warranties and confers no rights.

 

[Eric Lawrence [MSFT]]

The side-by-side scenario with the Assistant is fairly buggy (we're looking
into it).

You might find that turning off the Office Assistant in both XP and 2003
reduces the incidence of problems.

Sorry for the trouble.

Eric Lawrence
Program Manager
Assistance and Worldwide Services

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Eric Lawrence [MSFT]]

The side-by-side scenario with the Assistant is fairly buggy (we're looking
into it).

You might find that turning off the Office Assistant in both XP and 2003
reduces the incidence of problems.

Sorry for the trouble.

Eric Lawrence
Program Manager
Assistance and Worldwide Services

This posting is provided "AS IS" with no warranties, and confers no rights.