Office 2003 setup on Win XP - fails on DoDialogSequence

J

JulleJundt

When I try to install Office 2003 Pro (Volume License, Norwegian version) on
my laptop with Windows XP SP2 (also Norwegian), the MSI task log tells me
that install halts with return value 3, from the action DoDialogSequence.
Every other task in the log finishes with return value 1 or 0.

On screen (while this happens) I only see a window telling that setup is
preparing the installation guide (or wizard), and my only choice is the
Cancel button. This windows stays for a while after disk activity ceases,
then closes with no further messages.

Any ideas of where to look for the cause for this, or any way to rectify this?
 
P

Peter Foldes

Are you trying to install an Upgrade for XP or is it a Retail version of Office 2003 Pro that you are trying it install on top of Office XP?
 
P

Peter Foldes

Are you trying to install an Upgrade for XP or is it a Retail version of Office 2003 Pro that you are trying it install on top of Office XP?
 
P

Peter Foldes

Are you trying to install an Upgrade for XP or is it a Retail version of Office 2003 Pro that you are trying it install on top of Office XP?
 
P

Peter Foldes

Are you trying to install an Upgrade for XP or is it a Retail version of Office 2003 Pro that you are trying it install on top of Office XP?
 
P

Peter Foldes

Are you trying to install an Upgrade for XP or is it a Retail version of Office 2003 Pro that you are trying it install on top of Office XP?
 
P

Peter Foldes

Are you trying to install an Upgrade for XP or is it a Retail version of Office 2003 Pro that you are trying it install on top of Office XP?
 
P

Peter Foldes

Are you trying to install an Upgrade for XP or is it a Retail version of Office 2003 Pro that you are trying it install on top of Office XP?
 
P

Peter Foldes

Are you trying to install an Upgrade for XP or is it a Retail version of Office 2003 Pro that you are trying it install on top of Office XP?
 
P

Peter Foldes

Are you trying to install an Upgrade for XP or is it a Retail version of Office 2003 Pro that you are trying it install on top of Office XP?
 
J

JulleJundt

1) This is not an upgrade version, but a full retail version of Office 2003 Pro

2) I am not trying to install on top of Office XP. The former Office version
on this PC was the 2K version, which already is uninstalled from Control
Panel Add/Remove Software.

I have tried to clean this PC of all known traces of the old version (based
on the advice that an upgrade from 2K to 2K3 does not always work that
well...).

J.
 
J

JulleJundt

1) This is not an upgrade version, but a full retail version of Office 2003 Pro

2) I am not trying to install on top of Office XP. The former Office version
on this PC was the 2K version, which already is uninstalled from Control
Panel Add/Remove Software.

I have tried to clean this PC of all known traces of the old version (based
on the advice that an upgrade from 2K to 2K3 does not always work that
well...).

J.
 
J

JulleJundt

1) This is not an upgrade version, but a full retail version of Office 2003 Pro

2) I am not trying to install on top of Office XP. The former Office version
on this PC was the 2K version, which already is uninstalled from Control
Panel Add/Remove Software.

I have tried to clean this PC of all known traces of the old version (based
on the advice that an upgrade from 2K to 2K3 does not always work that
well...).

J.
 
J

JulleJundt

1) This is not an upgrade version, but a full retail version of Office 2003 Pro

2) I am not trying to install on top of Office XP. The former Office version
on this PC was the 2K version, which already is uninstalled from Control
Panel Add/Remove Software.

I have tried to clean this PC of all known traces of the old version (based
on the advice that an upgrade from 2K to 2K3 does not always work that
well...).

J.
 
J

JulleJundt

1) This is not an upgrade version, but a full retail version of Office 2003 Pro

2) I am not trying to install on top of Office XP. The former Office version
on this PC was the 2K version, which already is uninstalled from Control
Panel Add/Remove Software.

I have tried to clean this PC of all known traces of the old version (based
on the advice that an upgrade from 2K to 2K3 does not always work that
well...).

J.
 
J

JulleJundt

1) This is not an upgrade version, but a full retail version of Office 2003 Pro

2) I am not trying to install on top of Office XP. The former Office version
on this PC was the 2K version, which already is uninstalled from Control
Panel Add/Remove Software.

I have tried to clean this PC of all known traces of the old version (based
on the advice that an upgrade from 2K to 2K3 does not always work that
well...).

J.
 
J

JulleJundt

1) This is not an upgrade version, but a full retail version of Office 2003 Pro

2) I am not trying to install on top of Office XP. The former Office version
on this PC was the 2K version, which already is uninstalled from Control
Panel Add/Remove Software.

I have tried to clean this PC of all known traces of the old version (based
on the advice that an upgrade from 2K to 2K3 does not always work that
well...).

J.
 
J

JulleJundt

1) This is not an upgrade version, but a full retail version of Office 2003 Pro

2) I am not trying to install on top of Office XP. The former Office version
on this PC was the 2K version, which already is uninstalled from Control
Panel Add/Remove Software.

I have tried to clean this PC of all known traces of the old version (based
on the advice that an upgrade from 2K to 2K3 does not always work that
well...).

J.
 
J

JulleJundt

1) This is not an upgrade version, but a full retail version of Office 2003 Pro

2) I am not trying to install on top of Office XP. The former Office version
on this PC was the 2K version, which already is uninstalled from Control
Panel Add/Remove Software.

I have tried to clean this PC of all known traces of the old version (based
on the advice that an upgrade from 2K to 2K3 does not always work that
well...).

J.
 
J

JulleJundt

Correction: I gather there is a difference between retail and volume license.
In this case I try to install from a Select CD, but the setup never reaches
the point where it will ask for the product key.

J.
 

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