Office 2003 to 2007, now back to 2003...

[Kinipeli]

Please help! I downloaded the trial for Office 2007 and decided not to use it
any longer after the trial period. I uninstalled the program and now, every
time I open a new program or window, etc. I keep getting a "windows
installer" box. It goes through to a window that says, "a required
installation file ZF561407.CAB could not be found" then asks for my original
installation cd of 2003. I put this in and it looks like its going to go
through the whole process and then it stops and says it can't be completed. I
don't want to lose all of my contacts and information on Outlook Express,
that's why I have not uninstalled Office 2003 altogether and reinstalled. If
that's what I have to do, is there a way to keep all of my information?
Thanks so much for any help that I receive, I really appreciate it!

 

[DL]

Outlook Express has nothing to do with Office, If you mean Outlook you do
not lose data by uninstalling it.

When you installed the Office trial it would have given you the option to
upgrade Office 2003 or keep it, what did you choose?

What happens if you insert your Office 2003 cd, does it give you the option
to repair?

 

[Kinipeli]

Yes, when I put the cd in it asks me if I want to repair it and I chose that
option, but it won't complete the task. I believe that I chose to upgrade
Office 2003, I honestly don't remember what I chose though.
Thanks

 

[DL]

Ensure your data is backed up.
First you may want to see this article, and ensure Office 2007 has actually
been removed
http://support.microsoft.com/kb/928218/en-us

Then see this kb article, it enables you to remove the Office 2003 installer
entries, which should enable you to reinstall Office 2003
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

 

[reklaw]

I am having this exact same problem. Help??!