Office 2007 Pro Crashing Problems

[Franciscus]

My problem seems to be similar to or related to a number of problems
identified in these threads. I just recently installed Office 2007 Pro on an
XP SP2 system. And now I get messages I've never seen before. Focussing on
EXCEL 2007, it seems to constantly crash because system resources are not
sufficient. Balderdash to that! I can leave a newly created spreadsheet with
no other programs running up front for display, and it will come up with this
message. Then clicking on OK freezes the application leaving a ghostly
message box with another message box superimposed and the Excel application
broken into various pieces (some atop the desktop, some showing the desktop,
and some more like "see-through" material). Keep clicking on the OK's and/or
yesses and eventually the message boxes disappear leaving a hopelessly
impaired spreadsheet, which may or may not be saveable. Usually I need to use
the Task Manager to kill the Excel application. Outlook 2007 is also acting
weird and freezes under a rather usual but what should be a non-stressful
environment. The Live Search for Maps no longer works because it is looking
for something that probably no longer exists on my computer, some file called
"LeoShimUpdate.msi". Has anyone found an answer to these types of issues?

 

[DL]

Both Winxp & Office07 have been updated?
Anything relevent in Event Viewer?

You may be able to run Excel07 'through' this MS app
http://www.dependencywalker.com/ which may then give a clue as to what
module is baulking.

 

[Franciscus]

Thanks, DL
Where do I find the "Event Viewer".
The link to dependency walker may be useful but I don't have the time to
follow it right now.
I was under the impression that XP was updated (should have been automatic)
and I ran the Office update manually from Word. But still the same problems.
I notice though that in the Task Manager under processes, there are a few
items that take up a lot of space, but that seem also to be fairly stable.
But looking at the Excel application, I load in an empty spreadsheet and it
uses about 35,000 K. Just leaving the thing alone, and this CPU usage just
keeps increasing until, at about 56,000 K, the application comes out with
"insufficient resources to display completely" message. Does that ring any
bells or is this something that the dep walker would identify?

 

[Franciscus]

Now Excel has a new one!! a Microsoft Visual Basic dialogue box comes up with
the message "Compile Error in hidden module: DistMon". The Help is completely
useless to a non-programmer. All I want is for these programs to work right
out of the box and let's face it, that's how microsoft markets these things.
So how about microsoft actually living up to it. Office 2003 was great and I
never experienced a single problem with setup or subsequent usage. Office
2007 not only destroyed all the great things about 2003 but seems to have
added a whole mess of additional "environment" related problems and
integration problems (it no longer seems to like MathType 6.0 very much nor
Adobe Acrobat). So far this upgrade has been nothing but a headache and a
serious waste of both time and money.

 

[garfield-n-odie [MVP]]

See http://support.microsoft.com/?kbid=307410 "You receive a "Compile
error in hidden module" error message when you start Word or Excel".
The PDF toolbar addin in Acrobat 8.0 or earlier will not work with
Office 2007. You need to upgrade to Acrobat 8.1 if you want to use the
PDF toolbar. Or you can continue to use your older version of Acrobat
without the PDF toolbar by printing to the Acrobat PDFWriter virtual
printer. The Acrobat PDF toolbar addin may be the root of the other
problems you're having with other Office 2007 applications.

 

[Franciscus]

Thanks, G n' O. I'm running Acrobat 8.1.1, but it too has some problems with
pdfmaker files. the ms support website is, once again, useless for
non-programmers and also fails to deal with office 2007 issues. The point is
that these problems are all new to the upgraded MS Office. Neither Acrobat
nor MathType caused any problems in the Office 2003 versions. Additionally,
MS Office 2007 seems to be loaded with a host of other problems. So, despite
all the legal disclaimers ("weasel words"), Microsoft has seriously fallen
down with this new release.