Office 2007 - Right click Send to Mail Recipient

[John Guy]

Hi,

When I right click on a file and select Send To Mail Recipient it doesn't do
anything. I've uninstalled and reinstalled, recreated NT and outlook profiles
but still nothing. If I install Office 2003 it works fine. Does anyone know
what else I could try?

 

[pineman]

I also have the same problem and wondered if it was because I don't have
Outlook installed. I just use Windows Mail. Is this the case with you?

 

[gls858]

Hi,

When I right click on a file and select Send To Mail Recipient it doesn't do
anything. I've uninstalled and reinstalled, recreated NT and outlook profiles
but still nothing. If I install Office 2003 it works fine. Does anyone know
what else I could try?

Do you have the Outlook Personal folder Backup Utility installed?
If yes see link below:
http://support.microsoft.com/kb/823672/en-us

gls858

 

[John Guy]

Thanks for the reply.
I don't have Outlook Personal folder Backup Utility installed.

 

[John Guy]

Solution:

Close all Microsoft applications
Go to C:\Program Files\Common Files\System\MSMAPI\1033 and rename
MSMAPI32.DLL to MSMAPI32.OLD
Go to Start and click Run. Insert c:\windows\system32\fixmapi.exe and click
OK. It will not look like it’s doing anything, but it does. Open outlook and
test.