J
Job
I need the hotfix as well. Anyone?
Bob I said:
B
Bob I
Ask and they e-mail it to you, simple as that.
T
Tom [Pepper] Willett
It's now even simpler than that..no phone call necessary.
Hotfix Submission Form:
https://support.microsoft.com/contactus2/emailcontact.aspx?scid=sw;en;1410&WS=hotfix
--
Tom [Pepper] Willett
"You're a daisy if you do!"
----
: Ask and they e-mail it to you, simple as that.
:
: Job wrote:
: > I need the hotfix as well. Anyone?
: >
: > "Bob I" wrote:
: >
: >
: >>Ask for the hotfix and nothing else, hotfixes are free.
: >>
: >>chrismo16 wrote:
: >>
: >>
: >>>Well I tried and they want to charge me for there tech support...
: >>>
: >>>
: >>
: >>
:
Hotfix Submission Form:
https://support.microsoft.com/contactus2/emailcontact.aspx?scid=sw;en;1410&WS=hotfix
--
Tom [Pepper] Willett
"You're a daisy if you do!"
----
: Ask and they e-mail it to you, simple as that.
:
: Job wrote:
: > I need the hotfix as well. Anyone?
: >
: > "Bob I" wrote:
: >
: >
: >>Ask for the hotfix and nothing else, hotfixes are free.
: >>
: >>chrismo16 wrote:
: >>
: >>
: >>>Well I tried and they want to charge me for there tech support...
: >>>
: >>>
: >>
: >>
:
B
Bob I
Thanks for the update!
B
bleclair
Hello All,
I have a new twist to add to this problem. Not only am I experiencing
this issue with office 2007 programs (all of office 2007 programs by
the way) but I am also having the same issue with windows explorer.
When I create a new folder I cannot rename it. This issue is only with
my vista laptop and we have another vista laptop that works just fine
with no issue. Both are vista business and I am the IT manager with
administrative writes to everything so networking permissions is not
the issue here.
The problem lies within vista communicating with any previous version
of windows be it xp pro or sbs 2003. I even tried accessing an
additional hard drive on a xp pro machine to see if that worked (home
network setk-up, as basic as it gets) and even that did not work, same
problems.
Again I can copy and paste to my hearts delieght but I cannot save an
active file or rename a folder that I create. It has to stay as new
folder unless I change it from an xp machine.
Any idea's????
Blake Leclair
BSI Engineering, Inc.
IT Manager
I have a new twist to add to this problem. Not only am I experiencing
this issue with office 2007 programs (all of office 2007 programs by
the way) but I am also having the same issue with windows explorer.
When I create a new folder I cannot rename it. This issue is only with
my vista laptop and we have another vista laptop that works just fine
with no issue. Both are vista business and I am the IT manager with
administrative writes to everything so networking permissions is not
the issue here.
The problem lies within vista communicating with any previous version
of windows be it xp pro or sbs 2003. I even tried accessing an
additional hard drive on a xp pro machine to see if that worked (home
network setk-up, as basic as it gets) and even that did not work, same
problems.
Again I can copy and paste to my hearts delieght but I cannot save an
active file or rename a folder that I create. It has to stay as new
folder unless I change it from an xp machine.
Any idea's????
Blake Leclair
BSI Engineering, Inc.
IT Manager
T
TomC
Blake,
I am going to ask a lame question. Did you try any of the fixe
mentioned?
Here are the fixes I played with:
This one worked with some of my stations
netsh interface tcp set global autotuninglevel=disabled
This solved a majority
--Click Start
--Type 'offline files' in the Search dialog on the start menu
--Click the button "Disable Offline Files"
Then this one I did along with patches on a couple of really pain i
the gluteous maximus tablets
Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Csc\Parameters
Note If the Parameters subkey does not exist, create it. To do this
follow these steps:
a. Click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Csc
b. On the Edit menu, point to New, and then click Key.
c. Type Parameters, and then press ENTER.
d. On the Edit menu, point to New, and then click DWORD Value.
e. Type FormatDatabase, and then press ENTER.
f. On the Edit menu, click Modify.
g. Type 1 in the Value data box, and then click OK.
h. Exit Registry Editor, and then restart the computer.
I also disabled webclient unders services and patched and ran
Microsoft Safety scan to cleanse and purify the registry at
http://onecare.live.com/site/en-us/center/whatsnew.htm
So far all machines have been beaten into submission :-
I am going to ask a lame question. Did you try any of the fixe
mentioned?
Here are the fixes I played with:
This one worked with some of my stations
netsh interface tcp set global autotuninglevel=disabled
This solved a majority
--Click Start
--Type 'offline files' in the Search dialog on the start menu
--Click the button "Disable Offline Files"
Then this one I did along with patches on a couple of really pain i
the gluteous maximus tablets
Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Csc\Parameters
Note If the Parameters subkey does not exist, create it. To do this
follow these steps:
a. Click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Csc
b. On the Edit menu, point to New, and then click Key.
c. Type Parameters, and then press ENTER.
d. On the Edit menu, point to New, and then click DWORD Value.
e. Type FormatDatabase, and then press ENTER.
f. On the Edit menu, click Modify.
g. Type 1 in the Value data box, and then click OK.
h. Exit Registry Editor, and then restart the computer.
I also disabled webclient unders services and patched and ran
Microsoft Safety scan to cleanse and purify the registry at
http://onecare.live.com/site/en-us/center/whatsnew.htm
So far all machines have been beaten into submission :-
B
bleclair
Hi TomC,
Thanks for the info. I did have a quick question in regards to your
first suggestion.
What is "netsh interface tcp set global autotuninglevel=disabled " and
where do I find this setting?
I want to try this fix first before I go and mess with the registry and
webclient servcies. Thanks Tom.
Thanks for the info. I did have a quick question in regards to your
first suggestion.
What is "netsh interface tcp set global autotuninglevel=disabled " and
where do I find this setting?
I want to try this fix first before I go and mess with the registry and
webclient servcies. Thanks Tom.
T
TomC
Really simple answer is it is a Vista setting to automatically adjust
settings to make your tcp client more efficient.
How to disable (sorry I was not clear on that). To get to a command
prompt go to Start > All Programs > Accessories > then right click on
Command Prompt, select Run as administrator
This will start a session that you would then type the
netsh interface tcp set global autotuninglevel=disabled
or a slightly shorthand version is
netsh int tcp set global autotuninglevel=disable"
(note typing int is the same as typing interface)
settings to make your tcp client more efficient.
How to disable (sorry I was not clear on that). To get to a command
prompt go to Start > All Programs > Accessories > then right click on
Command Prompt, select Run as administrator
This will start a session that you would then type the
netsh interface tcp set global autotuninglevel=disabled
or a slightly shorthand version is
netsh int tcp set global autotuninglevel=disable"
(note typing int is the same as typing interface)
B
bdemski
Hello,
Same problem here.
We have a computer running XP Pro that is our file server and we have
one other XP Pro machine (office 2003) and two Vista Business machines
(office 2007) that all map a drive to that first XP Pro box.
When we open up office docs (XLS & DOC) on the Vista machines, make
some changes and try to save, it gives the error message "Document not
saved". Then it changes the filename to something like 2EE5A411.tmp.
Each time I try to save, another .tmp file is created although the
file size is 0.
The XP machine with Office 2003 works perfectly and can save changes
back to the original file.
This behavior with Office 2007 is completely unacceptable. I can't
believe an error of this magnitude would not have come up with proper
testing. Sharing to a network drive should be one of the testing
scenarios!!!
I've tried many of the fixes this thread has offered (Disable offline
files, disable Antivirus - I'm using AVG) but nothing has worked.
I believe this to be an issue with Office 2007, but perhaps it is
something with Vista. In the meantime I'm on hold with Dell to try and
downgrade to Office 2003.
I hope Microsoft will chime in again to help with this.
Same problem here.
We have a computer running XP Pro that is our file server and we have
one other XP Pro machine (office 2003) and two Vista Business machines
(office 2007) that all map a drive to that first XP Pro box.
When we open up office docs (XLS & DOC) on the Vista machines, make
some changes and try to save, it gives the error message "Document not
saved". Then it changes the filename to something like 2EE5A411.tmp.
Each time I try to save, another .tmp file is created although the
file size is 0.
The XP machine with Office 2003 works perfectly and can save changes
back to the original file.
This behavior with Office 2007 is completely unacceptable. I can't
believe an error of this magnitude would not have come up with proper
testing. Sharing to a network drive should be one of the testing
scenarios!!!
I've tried many of the fixes this thread has offered (Disable offline
files, disable Antivirus - I'm using AVG) but nothing has worked.
I believe this to be an issue with Office 2007, but perhaps it is
something with Vista. In the meantime I'm on hold with Dell to try and
downgrade to Office 2003.
I hope Microsoft will chime in again to help with this.
C
chadder1
the firm I work for resolved this issue today. We are running SBS2003
in a domain environment. Users connect to the network on laptops
running XP professional. Both the server and the workstations run CA
antivirus.
Our 3rd party tech support folks were in today and indicated that
they resolved this issue with one of their larger clients just
yesterday. The issue (at least for them and us) was that the
anti-virus, as well as the way that office 2007 packages and saves
files, was causing the office application's request to save the file to
"time out" while the antivirus tried to scan the file being created.
The solution was to turn off the AV's scanning of files on the network.
The solution worked immediately. It likely didn't help that we connect
to the server wirelessly and the added "time" during the request
exacerbated the issue. Hope you all find a solution to your issues.
Happy holidays.
in a domain environment. Users connect to the network on laptops
running XP professional. Both the server and the workstations run CA
antivirus.
Our 3rd party tech support folks were in today and indicated that
they resolved this issue with one of their larger clients just
yesterday. The issue (at least for them and us) was that the
anti-virus, as well as the way that office 2007 packages and saves
files, was causing the office application's request to save the file to
"time out" while the antivirus tried to scan the file being created.
The solution was to turn off the AV's scanning of files on the network.
The solution worked immediately. It likely didn't help that we connect
to the server wirelessly and the added "time" during the request
exacerbated the issue. Hope you all find a solution to your issues.
Happy holidays.
B
bleclair
Hi TomC,
Just wanted to let you know that the "offline files" fix worked
accross the board so far with all office programs and windows
explorer.
Best of luck to all who still have issues.
-B
Just wanted to let you know that the "offline files" fix worked
accross the board so far with all office programs and windows
explorer.
Best of luck to all who still have issues.
-B
C
ChristopherMiner
I tried all the things that were recommended in this thread and still had a
problem.
This program causes the UNCFATDMS.exe to start under both system and user
accounts. The user Account was the problem. Didn't have the issue after
stopping the process running under the user account.
What worked for me was to "Uninstall the Windows Desktop Search Add-in for
Files on Microsoft Networks". Of course I now can't index items on UNC or
mapped network drives. Pity!
problem.
This program causes the UNCFATDMS.exe to start under both system and user
accounts. The user Account was the problem. Didn't have the issue after
stopping the process running under the user account.
What worked for me was to "Uninstall the Windows Desktop Search Add-in for
Files on Microsoft Networks". Of course I now can't index items on UNC or
mapped network drives. Pity!
J
jabhawk
I have the same problems using XP stations and Office 2007 to a Server
2003 network.
I have the current CA eTrust ITM system installed and patched to
current. After some testing I found that I did have to disable the
servers RT scanning (workstation was running RT normally). Once disabled
the file saves as expected.
I raised this with CA and will post their response here later.
Jon B
2003 network.
I have the current CA eTrust ITM system installed and patched to
current. After some testing I found that I did have to disable the
servers RT scanning (workstation was running RT normally). Once disabled
the file saves as expected.
I raised this with CA and will post their response here later.
Jon B
R
rizwan.shah@videojug
My users have exactly the same problems as above and due to CA eTrust
Threat Manager. That's for sure. No question about it. The problem
appears when I install CA (trial version 8.1) and disappears when I
disable it. For me it was easy to find the cause of the problem as I
received complaints from 3 users on the same day I installed CA (trial).
This problem is the only obstacle in me buying the product for our
users. Else, it works fine. I'll be logging a support call with CA to
get this problem fixed. I'll post the outcome soon. Thanks.
Threat Manager. That's for sure. No question about it. The problem
appears when I install CA (trial version 8.1) and disappears when I
disable it. For me it was easy to find the cause of the problem as I
received complaints from 3 users on the same day I installed CA (trial).
This problem is the only obstacle in me buying the product for our
users. Else, it works fine. I'll be logging a support call with CA to
get this problem fixed. I'll post the outcome soon. Thanks.
R
rizwan.shah@videojug
Hurrah, I fixed it.
I won't go into the full details of how I fixed it but I spent a coupl
of hours today. I found out that my username had no problems while th
other ones had problems. I compared the permissions and added them on
by one. On the 2nd one it worked.
Just add: "Backup Operators" permission in Active Directory for al
Vista Users.
Now I can order CA Threat Manager.
Thanks
I won't go into the full details of how I fixed it but I spent a coupl
of hours today. I found out that my username had no problems while th
other ones had problems. I compared the permissions and added them on
by one. On the 2nd one it worked.
Just add: "Backup Operators" permission in Active Directory for al
Vista Users.
Now I can order CA Threat Manager.
Thanks
J
jnimmo
rizwan.shah@videojug;3978947 said:
Do you have any idea how dangerous this is?
Adding users to the Backup Operators group means that suddenly Securit
ACLs don't apply to the users of this group anymore. They hav
read/write access to everything
M
mjewson
I am having a similar problem with XP Pro and Office 2007. The user ha
3 network drives H: S: F:. You can save from Word 2007 to the S: and F
drives, but not to the H: drive. I get this error when trying to sav
to the S: drive, "There has been a network or file permission error.
The network connection may be lost."
The user has Full permission to the H: drive, the funny thing is tha
other programs like adobe, word pad allow you to save to the H: drive.
From word you can save to the desktop and drag the files over to the H
drive with no problems. I have blown away his account and recreated i
and still have the same problem. I have also uninstalled Office 200
and reinstalled it and even tried the turning Offline files off still n
luck. There is no real-time scanning software on the SBS 2003 server.
At this point I am thinking that the only way to fix the problem is t
Format the laptop and start over. Any direction would be greatl
appreciated. I really don't want to format and start over since th
laptop is new and has been in production for a week or so.
Thank
3 network drives H: S: F:. You can save from Word 2007 to the S: and F
drives, but not to the H: drive. I get this error when trying to sav
to the S: drive, "There has been a network or file permission error.
The network connection may be lost."
The user has Full permission to the H: drive, the funny thing is tha
other programs like adobe, word pad allow you to save to the H: drive.
From word you can save to the desktop and drag the files over to the H
drive with no problems. I have blown away his account and recreated i
and still have the same problem. I have also uninstalled Office 200
and reinstalled it and even tried the turning Offline files off still n
luck. There is no real-time scanning software on the SBS 2003 server.
At this point I am thinking that the only way to fix the problem is t
Format the laptop and start over. Any direction would be greatl
appreciated. I really don't want to format and start over since th
laptop is new and has been in production for a week or so.
Thank
J
jnimmo
What antivirus are you running on the laptop, and have you tried
disabling its realtime engine temporarily?
Cheers
James
disabling its realtime engine temporarily?
Cheers
James
T
Terriq
Hi
Just thought I'd add my two cents worth
I upgraded to new pc (vista) with Ultimate office 2007, and couldn'
save to shared drive (held on pc with xp).
the error I received was "file not saved"
The fix for me was Start>
type: "offline files"
(without the " " marks) into the search box and click "Enable Offlin
Files" button
then reboot.
didn't need to mess with any registry files :
Just thought I'd add my two cents worth
I upgraded to new pc (vista) with Ultimate office 2007, and couldn'
save to shared drive (held on pc with xp).
the error I received was "file not saved"
The fix for me was Start>
type: "offline files"
(without the " " marks) into the search box and click "Enable Offlin
Files" button
then reboot.
didn't need to mess with any registry files :
R
riankhan
that doesnt resolve the problem as well. I am trying to find out a
solution and I tried all of the above tricks, but failed.
We have the same problem with SBS 2003 for xp and vista, antivirus is
Trend Micro
!!!
No clue......wt Micro st is doing!!
solution and I tried all of the above tricks, but failed.
We have the same problem with SBS 2003 for xp and vista, antivirus is
Trend Micro
!!!
No clue......wt Micro st is doing!!