This will sound really stupid, but where can I find a number to reach
MS,
its
no where on the packageing and I couldn't find anything online, but I
am
not
very computer smart. lol
Thanks for the help
:
A problem with an installation of MS Office qualifies you for free MS
phone
support.
The file is fine except that word will not open. If I try to open
it
through
the start menu or thru the icon, nothing at all will happen.
nothing.
I
am
lost
:
It sounds like the file was emailed to you and you didn't save it
to
your
hard drive. You edited it but it's a temp file.
What happens when you open Word from the desktop icon or Start
menu?
--
JoAnn Paules
Microsoft MVP - Publisher
How to ask a question
http://support.microsoft.com/kb/555375
The file is from my online class that I am taking. it is in
word
form.
That
is the only error message that i get from office other than that
I
get
nothing.
:
That's a temp file. Where did you get it from?
--
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
Okay let me try to send this one more time, it made me sign
back
in.
It
won't let me copy so I have to type it all out :
Windows cannot find 'C:\Documents and Settings\Kimberly
Donaldson\Local
Settings\Temporary Internet Files\
Content.IE5\7PSGRAXE\Course_Calendar[1].doc'. Make sure you
typed
the
name
correctly, and then try again. To search file, click the
start
button,
and
then click search.
I get this when I click on the calendar button in my class.
When I
go
to
just open word, excel or notebook I get nothing at all. the
only
thing
that
does work is the dygnostic tool and it says that nothing is
wrong.
Thanks for all your help that you are giving me
Kim
:
Can you tell us exactly what the message says? Like i said,
one
word
can
make the world of difference.
--
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
I have tryed opening them by themselves. I have tryed
opening
them by
trying
to open a document.. The last time I tryed to open
something
it
told
me
that
it could not find it to open search and find it that way.
It
is
saying
something about Windows can not open my docements/tempory
internet/
blblbl.
I was told to try and put it on my desk top computer and
it
worked.
So
that
told us that it wasn't the disk. I also have microsoft
works
on
my
laptop,
so thinking it might be conflicting with each other I
dumped
works,
but
it
didn't help either. Iam lost. I guess if all else fails
I
will
just
have
to
use my desk top instead of my laptop. that bites.
:
How are you trying to open the programs? (I know, these
seem
like
silly
questions but sometimes one little thing can make light
bulbs
go
on.)
--
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
I put in the disk, typed in the produce key. Said it
finished
install
succefully. But when I go to open programs. Nothing
at
all
happens.
no
error messages. Nothing. It will act like its going to
open
for
a
second
or
so and then nothing. Nobody seems to have any answers
for
me. I
even
went
as far as taking the first disk back and exchanged it
for
another
one.
:
What steps are you taking? What happens when you try?
--
JoAnn Paules
Microsoft MVP - Publisher
How to ask a question
http://support.microsoft.com/kb/555375
I installed the program but I can not get it, any
part
of
it to
open
up,
its
like the computer can't find it, does anyone have
any
idea's
on
how
to
help
me