Office update problem with Outlook editor

B

Bpilot

I just updated my Office 2003 and now I cannot use Word as my email editor.
A window comes up that says "starting Word as email editor" and office hangs.
 
M

Milly Staples [MVP - Outlook]

Run Detect and Repair.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Bpilot asked:

| I just updated my Office 2003 and now I cannot use Word as my email
| editor.
| A window comes up that says "starting Word as email editor" and
| office hangs.
 
B

Bpilot

Thanks for the quick reply but where do I find Detect and Repair? Also,
this upgrade destroyed my ability to use hyperlinks so I had to forward the
automatic email response to my wife's computer to read it!!
 
T

Tom [Pepper] Willett

Look on the help menu..it will have a detect and repair.

Bpilot said:
Thanks for the quick reply but where do I find Detect and Repair? Also,
this upgrade destroyed my ability to use hyperlinks so I had to forward
the
automatic email response to my wife's computer to read it!!

Milly Staples said:
Run Detect and Repair.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Bpilot asked:

| I just updated my Office 2003 and now I cannot use Word as my email
| editor.
| A window comes up that says "starting Word as email editor" and
| office hangs.
 
B

Bpilot

I found it on my install disk, ran it and everything seems to be working now.
Thank you all very much.



Tom [Pepper] Willett said:
Look on the help menu..it will have a detect and repair.

Bpilot said:
Thanks for the quick reply but where do I find Detect and Repair? Also,
this upgrade destroyed my ability to use hyperlinks so I had to forward
the
automatic email response to my wife's computer to read it!!

Milly Staples said:
Run Detect and Repair.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Bpilot asked:

| I just updated my Office 2003 and now I cannot use Word as my email
| editor.
| A window comes up that says "starting Word as email editor" and
| office hangs.
 
B

Bpilot

Too bad it didn't last! Today I am back with Outlook unable to start Word as
my editor as I tried to forward a message in HTML and hyperlinks have failed
also. I ran detect and repair and it still doesn't work. I had to remove
Word as the editor to make the Outlook work again but still cannot get
hyperlinks to work. For example, I cannot read today's NY TImes because I
cannot link for the email to the articles.

Bpilot said:
I found it on my install disk, ran it and everything seems to be working now.
Thank you all very much.



Tom [Pepper] Willett said:
Look on the help menu..it will have a detect and repair.

Bpilot said:
Thanks for the quick reply but where do I find Detect and Repair? Also,
this upgrade destroyed my ability to use hyperlinks so I had to forward
the
automatic email response to my wife's computer to read it!!

:

Run Detect and Repair.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Bpilot asked:

| I just updated my Office 2003 and now I cannot use Word as my email
| editor.
| A window comes up that says "starting Word as email editor" and
| office hangs.
 
K

Kat

Did anyone get back to you on this problem. I am experiencing the same
problem. I have reinstalled Outlook and Word & rebuilt my profile. This did
not remedy the problem. I still cannot use Microsoft Word as my e-mail
editor without it freezing or crashing.

Bpilot said:
Too bad it didn't last! Today I am back with Outlook unable to start Word as
my editor as I tried to forward a message in HTML and hyperlinks have failed
also. I ran detect and repair and it still doesn't work. I had to remove
Word as the editor to make the Outlook work again but still cannot get
hyperlinks to work. For example, I cannot read today's NY TImes because I
cannot link for the email to the articles.

Bpilot said:
I found it on my install disk, ran it and everything seems to be working now.
Thank you all very much.



Tom [Pepper] Willett said:
Look on the help menu..it will have a detect and repair.

Thanks for the quick reply but where do I find Detect and Repair? Also,
this upgrade destroyed my ability to use hyperlinks so I had to forward
the
automatic email response to my wife's computer to read it!!

:

Run Detect and Repair.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Bpilot asked:

| I just updated my Office 2003 and now I cannot use Word as my email
| editor.
| A window comes up that says "starting Word as email editor" and
| office hangs.
 
B

Beugelen

I have also the same problem here, is there allready a solution for this
problem?

Kat said:
Did anyone get back to you on this problem. I am experiencing the same
problem. I have reinstalled Outlook and Word & rebuilt my profile. This did
not remedy the problem. I still cannot use Microsoft Word as my e-mail
editor without it freezing or crashing.

Bpilot said:
Too bad it didn't last! Today I am back with Outlook unable to start Word as
my editor as I tried to forward a message in HTML and hyperlinks have failed
also. I ran detect and repair and it still doesn't work. I had to remove
Word as the editor to make the Outlook work again but still cannot get
hyperlinks to work. For example, I cannot read today's NY TImes because I
cannot link for the email to the articles.

Bpilot said:
I found it on my install disk, ran it and everything seems to be working now.
Thank you all very much.



:

Look on the help menu..it will have a detect and repair.

Thanks for the quick reply but where do I find Detect and Repair? Also,
this upgrade destroyed my ability to use hyperlinks so I had to forward
the
automatic email response to my wife's computer to read it!!

:

Run Detect and Repair.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Bpilot asked:

| I just updated my Office 2003 and now I cannot use Word as my email
| editor.
| A window comes up that says "starting Word as email editor" and
| office hangs.
 
K

Kat

Nothing yet. I also had my machine re-imaged & had to reload all software,
but to no avail. Still cannot sure MS Word as my editor. I had been using
MS Word for the past 8 years and then one day in March is just started
hanging-up on Outlook.

Sorry not to be of more help.

Beugelen said:
I have also the same problem here, is there allready a solution for this
problem?

Kat said:
Did anyone get back to you on this problem. I am experiencing the same
problem. I have reinstalled Outlook and Word & rebuilt my profile. This did
not remedy the problem. I still cannot use Microsoft Word as my e-mail
editor without it freezing or crashing.

Bpilot said:
Too bad it didn't last! Today I am back with Outlook unable to start Word as
my editor as I tried to forward a message in HTML and hyperlinks have failed
also. I ran detect and repair and it still doesn't work. I had to remove
Word as the editor to make the Outlook work again but still cannot get
hyperlinks to work. For example, I cannot read today's NY TImes because I
cannot link for the email to the articles.

:

I found it on my install disk, ran it and everything seems to be working now.
Thank you all very much.



:

Look on the help menu..it will have a detect and repair.

Thanks for the quick reply but where do I find Detect and Repair? Also,
this upgrade destroyed my ability to use hyperlinks so I had to forward
the
automatic email response to my wife's computer to read it!!

:

Run Detect and Repair.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Bpilot asked:

| I just updated my Office 2003 and now I cannot use Word as my email
| editor.
| A window comes up that says "starting Word as email editor" and
| office hangs.
 
S

smhgrace

Today I have had the exact same thing happen as Kat described. I have
rebooted, detect and repair, reinstall, system restore to a day I know it was
working. No explanation or resolution whatsoever. I can send plain text after
removing Word as my editor. And like Bpilot, I can't access hyperlinks. I am
quite frustrated!

Kat said:
Nothing yet. I also had my machine re-imaged & had to reload all software,
but to no avail. Still cannot sure MS Word as my editor. I had been using
MS Word for the past 8 years and then one day in March is just started
hanging-up on Outlook.

Sorry not to be of more help.

Beugelen said:
I have also the same problem here, is there allready a solution for this
problem?

Kat said:
Did anyone get back to you on this problem. I am experiencing the same
problem. I have reinstalled Outlook and Word & rebuilt my profile. This did
not remedy the problem. I still cannot use Microsoft Word as my e-mail
editor without it freezing or crashing.

:

Too bad it didn't last! Today I am back with Outlook unable to start Word as
my editor as I tried to forward a message in HTML and hyperlinks have failed
also. I ran detect and repair and it still doesn't work. I had to remove
Word as the editor to make the Outlook work again but still cannot get
hyperlinks to work. For example, I cannot read today's NY TImes because I
cannot link for the email to the articles.

:

I found it on my install disk, ran it and everything seems to be working now.
Thank you all very much.



:

Look on the help menu..it will have a detect and repair.

Thanks for the quick reply but where do I find Detect and Repair? Also,
this upgrade destroyed my ability to use hyperlinks so I had to forward
the
automatic email response to my wife's computer to read it!!

:

Run Detect and Repair.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Bpilot asked:

| I just updated my Office 2003 and now I cannot use Word as my email
| editor.
| A window comes up that says "starting Word as email editor" and
| office hangs.
 
D

defrag

Same problem does anyone have a solution?????

smhgrace said:
Today I have had the exact same thing happen as Kat described. I have
rebooted, detect and repair, reinstall, system restore to a day I know it was
working. No explanation or resolution whatsoever. I can send plain text after
removing Word as my editor. And like Bpilot, I can't access hyperlinks. I am
quite frustrated!

Kat said:
Nothing yet. I also had my machine re-imaged & had to reload all software,
but to no avail. Still cannot sure MS Word as my editor. I had been using
MS Word for the past 8 years and then one day in March is just started
hanging-up on Outlook.

Sorry not to be of more help.

Beugelen said:
I have also the same problem here, is there allready a solution for this
problem?

:

Did anyone get back to you on this problem. I am experiencing the same
problem. I have reinstalled Outlook and Word & rebuilt my profile. This did
not remedy the problem. I still cannot use Microsoft Word as my e-mail
editor without it freezing or crashing.

:

Too bad it didn't last! Today I am back with Outlook unable to start Word as
my editor as I tried to forward a message in HTML and hyperlinks have failed
also. I ran detect and repair and it still doesn't work. I had to remove
Word as the editor to make the Outlook work again but still cannot get
hyperlinks to work. For example, I cannot read today's NY TImes because I
cannot link for the email to the articles.

:

I found it on my install disk, ran it and everything seems to be working now.
Thank you all very much.



:

Look on the help menu..it will have a detect and repair.

Thanks for the quick reply but where do I find Detect and Repair? Also,
this upgrade destroyed my ability to use hyperlinks so I had to forward
the
automatic email response to my wife's computer to read it!!

:

Run Detect and Repair.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Bpilot asked:

| I just updated my Office 2003 and now I cannot use Word as my email
| editor.
| A window comes up that says "starting Word as email editor" and
| office hangs.
 
P

PBSgnome

I am having the same issue with several users (three so far out of 125).
Fully updated and repaired and Outlook still hangs. Task Manager shows
WINWORD.exe using 98-100% of the processor.
--
PBSgnome


defrag said:
Same problem does anyone have a solution?????

smhgrace said:
Today I have had the exact same thing happen as Kat described. I have
rebooted, detect and repair, reinstall, system restore to a day I know it was
working. No explanation or resolution whatsoever. I can send plain text after
removing Word as my editor. And like Bpilot, I can't access hyperlinks. I am
quite frustrated!

Kat said:
Nothing yet. I also had my machine re-imaged & had to reload all software,
but to no avail. Still cannot sure MS Word as my editor. I had been using
MS Word for the past 8 years and then one day in March is just started
hanging-up on Outlook.

Sorry not to be of more help.

:

I have also the same problem here, is there allready a solution for this
problem?

:

Did anyone get back to you on this problem. I am experiencing the same
problem. I have reinstalled Outlook and Word & rebuilt my profile. This did
not remedy the problem. I still cannot use Microsoft Word as my e-mail
editor without it freezing or crashing.

:

Too bad it didn't last! Today I am back with Outlook unable to start Word as
my editor as I tried to forward a message in HTML and hyperlinks have failed
also. I ran detect and repair and it still doesn't work. I had to remove
Word as the editor to make the Outlook work again but still cannot get
hyperlinks to work. For example, I cannot read today's NY TImes because I
cannot link for the email to the articles.

:

I found it on my install disk, ran it and everything seems to be working now.
Thank you all very much.



:

Look on the help menu..it will have a detect and repair.

Thanks for the quick reply but where do I find Detect and Repair? Also,
this upgrade destroyed my ability to use hyperlinks so I had to forward
the
automatic email response to my wife's computer to read it!!

:

Run Detect and Repair.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Bpilot asked:

| I just updated my Office 2003 and now I cannot use Word as my email
| editor.
| A window comes up that says "starting Word as email editor" and
| office hangs.
 
O

oaksong

I'm now a member of this club.

I ran detect and repair with no result. I've had to stop using MS Word
as my email editor and it's a huge nuisance not to have it.

Hope someone comes up with an idea soon.

I am having the same issue with several users (three so far out of 125).
Fully updated and repaired and Outlook still hangs. Task Manager shows
WINWORD.exe using 98-100% of the processor.
--
PBSgnome


defrag said:
Same problem does anyone have a solution?????

smhgrace said:
Today I have had the exact same thing happen as Kat described. I have
rebooted, detect and repair, reinstall, system restore to a day I know it was
working. No explanation or resolution whatsoever. I can send plain text after
removing Word as my editor. And like Bpilot, I can't access hyperlinks. I am
quite frustrated!

:

Nothing yet. I also had my machine re-imaged & had to reload all software,
but to no avail. Still cannot sure MS Word as my editor. I had been using
MS Word for the past 8 years and then one day in March is just started
hanging-up on Outlook.

Sorry not to be of more help.

:

I have also the same problem here, is there allready a solution for this
problem?

:

Did anyone get back to you on this problem. I am experiencing the same
problem. I have reinstalled Outlook and Word & rebuilt my profile. This did
not remedy the problem. I still cannot use Microsoft Word as my e-mail
editor without it freezing or crashing.

:

Too bad it didn't last! Today I am back with Outlook unable to start Word as
my editor as I tried to forward a message in HTML and hyperlinks have failed
also. I ran detect and repair and it still doesn't work. Ihad to remove
Word as the editor to make the Outlook work again but still cannot get
hyperlinks to work. For example, I cannot read today's NY TImes because I
cannot link for the email to the articles.

:

I found it on my install disk, ran it and everything seems to be working now.
Thank you all very much.



:

Look on the help menu..it will have a detect and repair.

Thanks for the quick reply but where do I find Detect and Repair? Also,
this upgrade destroyed my ability to use hyperlinks so I had to forward
the
automatic email response to my wife's computer to read it!!

:

Run Detect and Repair.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Bpilot asked:

| I just updated my Office 2003 and now I cannot use Word as my email
| editor.
| A window comes up that says "starting Word as email editor" and
| office hangs.
 
M

Milly Staples [MVP - Outlook]

Does Microsoft Read this?

No, these are peer-to-peer news groups. The occasional MSFT employee may drop by for a looksee but they do not monitor the groups.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Darren asked:

| Does Microsoft Read this?
| I have the same problem. Had worked for 16 months just fine and then
| today winword.exe started using 99% of the CPU when I tried to use
| Outlook. If I don't use Word as my default email editor there are
| not problems, but I had always used it with not problems until today.
|
| This is obviously a major problem, yet now help at all from Microsoft.
|
| "(e-mail address removed)" wrote:
|
|| I'm now a member of this club.
||
|| I ran detect and repair with no result. I've had to stop using MS
|| Word as my email editor and it's a huge nuisance not to have it.
||
|| Hope someone comes up with an idea soon.
||
||
|| PBSgnome wrote:
||| I am having the same issue with several users (three so far out of
||| 125). Fully updated and repaired and Outlook still hangs. Task
||| Manager shows WINWORD.exe using 98-100% of the processor.
||| --
||| PBSgnome
|||
|||
||| "defrag" wrote:
|||
|||| Same problem does anyone have a solution?????
||||
|||| "smhgrace" wrote:
||||
||||| Today I have had the exact same thing happen as Kat described. I
||||| have rebooted, detect and repair, reinstall, system restore to a
||||| day I know it was working. No explanation or resolution
||||| whatsoever. I can send plain text after removing Word as my
||||| editor. And like Bpilot, I can't access hyperlinks. I am quite
||||| frustrated!
|||||
||||| "Kat" wrote:
|||||
|||||| Nothing yet. I also had my machine re-imaged & had to reload
|||||| all software, but to no avail. Still cannot sure MS Word as my
|||||| editor. I had been using MS Word for the past 8 years and then
|||||| one day in March is just started hanging-up on Outlook.
||||||
|||||| Sorry not to be of more help.
||||||
|||||| "Beugelen" wrote:
||||||
||||||| I have also the same problem here, is there allready a solution
||||||| for this problem?
|||||||
||||||| "Kat" wrote:
|||||||
|||||||| Did anyone get back to you on this problem. I am experiencing
|||||||| the same problem. I have reinstalled Outlook and Word &
|||||||| rebuilt my profile. This did not remedy the problem. I still
|||||||| cannot use Microsoft Word as my e-mail editor without it
|||||||| freezing or crashing.
||||||||
|||||||| "Bpilot" wrote:
||||||||
||||||||| Too bad it didn't last! Today I am back with Outlook unable
||||||||| to start Word as my editor as I tried to forward a message in
||||||||| HTML and hyperlinks have failed also. I ran detect and
||||||||| repair and it still doesn't work. I had to remove Word as
||||||||| the editor to make the Outlook work again but still cannot
||||||||| get hyperlinks to work. For example, I cannot read today's NY
||||||||| TImes because I cannot link for the email to the articles.
|||||||||
||||||||| "Bpilot" wrote:
|||||||||
|||||||||| I found it on my install disk, ran it and everything seems
|||||||||| to be working now. Thank you all very much.
||||||||||
||||||||||
||||||||||
|||||||||| "Tom [Pepper] Willett" wrote:
||||||||||
||||||||||| Look on the help menu..it will have a detect and repair.
|||||||||||
||||||||||| |||||||||||| Thanks for the quick reply but where do I find Detect and
|||||||||||| Repair? Also, this upgrade destroyed my ability to use
|||||||||||| hyperlinks so I had to forward the
|||||||||||| automatic email response to my wife's computer to read it!!
||||||||||||
|||||||||||| "Milly Staples [MVP - Outlook]" wrote:
||||||||||||
||||||||||||| Run Detect and Repair.
|||||||||||||
||||||||||||| --Â
||||||||||||| Milly Staples [MVP - Outlook]
|||||||||||||
||||||||||||| Post all replies to the group to keep the discussion
||||||||||||| intact. All unsolicited mail sent to my personal account
||||||||||||| will be deleted without reading.
|||||||||||||
||||||||||||| After furious head scratching, Bpilot asked:
|||||||||||||
|||||||||||||| I just updated my Office 2003 and now I cannot use Word
|||||||||||||| as my email editor.
|||||||||||||| A window comes up that says "starting Word as email
|||||||||||||| editor" and office hangs.
 
P

PBSgnome

Our problem was a corrupted default Word template. After restoring the
template from a backup the problem was resolved.
 

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