Office Update wont work

J

John F Kappler

Help - please.

I'm rying to run office update, and it gets 10% of the way through the
check and needs to install an ActiveX component.

It pops the message up at the top of the screen, but it then
immediately disappears.

It then shows me the page on how to fix my security settings and I've
done all these (including adding trusted sites) but it makes no
difference - we just cycle through the same screens.

I have previously been able to install ActiveX stuff during updates
and cant figure why this has changed. I haven't knowingly changed any
security settings and have tried changing them all back to Default,
but to no avail.

The only thing I've changed recently (and this is why I wanted to run
Office Update) is to install Outlook 2003 (The rest of office running
here is 2000).

TIA for any assistance.

JohnK
 
L

Lanwench [MVP - Exchange]

John said:
Help - please.

I'm rying to run office update, and it gets 10% of the way through the
check and needs to install an ActiveX component.

It pops the message up at the top of the screen, but it then
immediately disappears.

Do you mean the gold information bar in WinXP SP2?
It then shows me the page on how to fix my security settings and I've
done all these (including adding trusted sites) but it makes no
difference - we just cycle through the same screens.

I have previously been able to install ActiveX stuff during updates
and cant figure why this has changed. I haven't knowingly changed any
security settings and have tried changing them all back to Default,
but to no avail.

The only thing I've changed recently (and this is why I wanted to run
Office Update) is to install Outlook 2003 (The rest of office running
here is 2000).

TIA for any assistance.

Event logs?

I suggest you post in microsoft.public.windowsupdate including the
answers/info for the above questions, as this isn't really an Office issue.
 
L

Lanwench [MVP - Exchange]

John said:
Help - please.

I'm rying to run office update, and it gets 10% of the way through the
check and needs to install an ActiveX component.

It pops the message up at the top of the screen, but it then
immediately disappears.

Do you mean the gold information bar in WinXP SP2?
It then shows me the page on how to fix my security settings and I've
done all these (including adding trusted sites) but it makes no
difference - we just cycle through the same screens.

I have previously been able to install ActiveX stuff during updates
and cant figure why this has changed. I haven't knowingly changed any
security settings and have tried changing them all back to Default,
but to no avail.

The only thing I've changed recently (and this is why I wanted to run
Office Update) is to install Outlook 2003 (The rest of office running
here is 2000).

TIA for any assistance.

Event logs?

I suggest you post in microsoft.public.windowsupdate including the
answers/info for the above questions, as this isn't really an Office issue.
 
L

Lanwench [MVP - Exchange]

John said:
Help - please.

I'm rying to run office update, and it gets 10% of the way through the
check and needs to install an ActiveX component.

It pops the message up at the top of the screen, but it then
immediately disappears.

Do you mean the gold information bar in WinXP SP2?
It then shows me the page on how to fix my security settings and I've
done all these (including adding trusted sites) but it makes no
difference - we just cycle through the same screens.

I have previously been able to install ActiveX stuff during updates
and cant figure why this has changed. I haven't knowingly changed any
security settings and have tried changing them all back to Default,
but to no avail.

The only thing I've changed recently (and this is why I wanted to run
Office Update) is to install Outlook 2003 (The rest of office running
here is 2000).

TIA for any assistance.

Event logs?

I suggest you post in microsoft.public.windowsupdate including the
answers/info for the above questions, as this isn't really an Office issue.
 
L

Lanwench [MVP - Exchange]

John said:
Help - please.

I'm rying to run office update, and it gets 10% of the way through the
check and needs to install an ActiveX component.

It pops the message up at the top of the screen, but it then
immediately disappears.

Do you mean the gold information bar in WinXP SP2?
It then shows me the page on how to fix my security settings and I've
done all these (including adding trusted sites) but it makes no
difference - we just cycle through the same screens.

I have previously been able to install ActiveX stuff during updates
and cant figure why this has changed. I haven't knowingly changed any
security settings and have tried changing them all back to Default,
but to no avail.

The only thing I've changed recently (and this is why I wanted to run
Office Update) is to install Outlook 2003 (The rest of office running
here is 2000).

TIA for any assistance.

Event logs?

I suggest you post in microsoft.public.windowsupdate including the
answers/info for the above questions, as this isn't really an Office issue.
 
L

Lanwench [MVP - Exchange]

John said:
Help - please.

I'm rying to run office update, and it gets 10% of the way through the
check and needs to install an ActiveX component.

It pops the message up at the top of the screen, but it then
immediately disappears.

Do you mean the gold information bar in WinXP SP2?
It then shows me the page on how to fix my security settings and I've
done all these (including adding trusted sites) but it makes no
difference - we just cycle through the same screens.

I have previously been able to install ActiveX stuff during updates
and cant figure why this has changed. I haven't knowingly changed any
security settings and have tried changing them all back to Default,
but to no avail.

The only thing I've changed recently (and this is why I wanted to run
Office Update) is to install Outlook 2003 (The rest of office running
here is 2000).

TIA for any assistance.

Event logs?

I suggest you post in microsoft.public.windowsupdate including the
answers/info for the above questions, as this isn't really an Office issue.
 
L

Lanwench [MVP - Exchange]

John said:
Help - please.

I'm rying to run office update, and it gets 10% of the way through the
check and needs to install an ActiveX component.

It pops the message up at the top of the screen, but it then
immediately disappears.

Do you mean the gold information bar in WinXP SP2?
It then shows me the page on how to fix my security settings and I've
done all these (including adding trusted sites) but it makes no
difference - we just cycle through the same screens.

I have previously been able to install ActiveX stuff during updates
and cant figure why this has changed. I haven't knowingly changed any
security settings and have tried changing them all back to Default,
but to no avail.

The only thing I've changed recently (and this is why I wanted to run
Office Update) is to install Outlook 2003 (The rest of office running
here is 2000).

TIA for any assistance.

Event logs?

I suggest you post in microsoft.public.windowsupdate including the
answers/info for the above questions, as this isn't really an Office issue.
 
L

Lanwench [MVP - Exchange]

John said:
Help - please.

I'm rying to run office update, and it gets 10% of the way through the
check and needs to install an ActiveX component.

It pops the message up at the top of the screen, but it then
immediately disappears.

Do you mean the gold information bar in WinXP SP2?
It then shows me the page on how to fix my security settings and I've
done all these (including adding trusted sites) but it makes no
difference - we just cycle through the same screens.

I have previously been able to install ActiveX stuff during updates
and cant figure why this has changed. I haven't knowingly changed any
security settings and have tried changing them all back to Default,
but to no avail.

The only thing I've changed recently (and this is why I wanted to run
Office Update) is to install Outlook 2003 (The rest of office running
here is 2000).

TIA for any assistance.

Event logs?

I suggest you post in microsoft.public.windowsupdate including the
answers/info for the above questions, as this isn't really an Office issue.
 
L

Lanwench [MVP - Exchange]

John said:
Help - please.

I'm rying to run office update, and it gets 10% of the way through the
check and needs to install an ActiveX component.

It pops the message up at the top of the screen, but it then
immediately disappears.

Do you mean the gold information bar in WinXP SP2?
It then shows me the page on how to fix my security settings and I've
done all these (including adding trusted sites) but it makes no
difference - we just cycle through the same screens.

I have previously been able to install ActiveX stuff during updates
and cant figure why this has changed. I haven't knowingly changed any
security settings and have tried changing them all back to Default,
but to no avail.

The only thing I've changed recently (and this is why I wanted to run
Office Update) is to install Outlook 2003 (The rest of office running
here is 2000).

TIA for any assistance.

Event logs?

I suggest you post in microsoft.public.windowsupdate including the
answers/info for the above questions, as this isn't really an Office issue.
 
L

Lanwench [MVP - Exchange]

John said:
Help - please.

I'm rying to run office update, and it gets 10% of the way through the
check and needs to install an ActiveX component.

It pops the message up at the top of the screen, but it then
immediately disappears.

Do you mean the gold information bar in WinXP SP2?
It then shows me the page on how to fix my security settings and I've
done all these (including adding trusted sites) but it makes no
difference - we just cycle through the same screens.

I have previously been able to install ActiveX stuff during updates
and cant figure why this has changed. I haven't knowingly changed any
security settings and have tried changing them all back to Default,
but to no avail.

The only thing I've changed recently (and this is why I wanted to run
Office Update) is to install Outlook 2003 (The rest of office running
here is 2000).

TIA for any assistance.

Event logs?

I suggest you post in microsoft.public.windowsupdate including the
answers/info for the above questions, as this isn't really an Office issue.
 

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