Office XP Installation

[Dave]

I have installed Office XP and everytime I restart my
computer the Microsoft Installer runs through the
installation process of installing Office XP again, not
where I have to select the options just installer
running. Office products run normally. Anyone else run
into this, any assistance would be appreciated. I have un-
installed, reloaded and completed all updates. This only
happens on restarts, not log offs. Thanks Dave

 

[Subramanian S [MSFT]]

This is caused by a couple Current User registry keys not being written.
There are
two keys involved: UserData and OSAShortcut. These keys are located in the
following locations:
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Common
Also these keys under the 9.0 key:
Word, Excel, PowerPoint, Access, Outlook

Resolution Methods
1. Upgrading the Windows Installer to verison 2.0 will resolve the issue.
Launching
the Office apps afterward with the Administrator profile is often necessary.
2. This issue almost never exist in the Administrator Profile. Using the
Copy To
function in Windows 2000 to copy Admin profile over the Default User
profile will
resolve the issue as the keys exist properly in that profile. When users
log on for
the first time, there profile is a direct copy of the Default User profile.
3. Modifying the registry (by including the UserData and OSAShortcut keys).


Regards,
Subbu

---
Subramanian .S
(e-mail address removed)
Microsoft GPS

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Subramanian S [MSFT]]

This is caused by a couple Current User registry keys not being written.
There are
two keys involved: UserData and OSAShortcut. These keys are located in the
following locations:
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Common
Also these keys under the 9.0 key:
Word, Excel, PowerPoint, Access, Outlook

Resolution Methods
1. Upgrading the Windows Installer to verison 2.0 will resolve the issue.
Launching
the Office apps afterward with the Administrator profile is often necessary.
2. This issue almost never exist in the Administrator Profile. Using the
Copy To
function in Windows 2000 to copy Admin profile over the Default User
profile will
resolve the issue as the keys exist properly in that profile. When users
log on for
the first time, there profile is a direct copy of the Default User profile.
3. Modifying the registry (by including the UserData and OSAShortcut keys).


Regards,
Subbu

---
Subramanian .S
(e-mail address removed)
Microsoft GPS

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Subramanian S [MSFT]]

This is caused by a couple Current User registry keys not being written.
There are
two keys involved: UserData and OSAShortcut. These keys are located in the
following locations:
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Common
Also these keys under the 9.0 key:
Word, Excel, PowerPoint, Access, Outlook

Resolution Methods
1. Upgrading the Windows Installer to verison 2.0 will resolve the issue.
Launching
the Office apps afterward with the Administrator profile is often necessary.
2. This issue almost never exist in the Administrator Profile. Using the
Copy To
function in Windows 2000 to copy Admin profile over the Default User
profile will
resolve the issue as the keys exist properly in that profile. When users
log on for
the first time, there profile is a direct copy of the Default User profile.
3. Modifying the registry (by including the UserData and OSAShortcut keys).


Regards,
Subbu

---
Subramanian .S
(e-mail address removed)
Microsoft GPS

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Subramanian S [MSFT]]

This is caused by a couple Current User registry keys not being written.
There are
two keys involved: UserData and OSAShortcut. These keys are located in the
following locations:
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Common
Also these keys under the 9.0 key:
Word, Excel, PowerPoint, Access, Outlook

Resolution Methods
1. Upgrading the Windows Installer to verison 2.0 will resolve the issue.
Launching
the Office apps afterward with the Administrator profile is often necessary.
2. This issue almost never exist in the Administrator Profile. Using the
Copy To
function in Windows 2000 to copy Admin profile over the Default User
profile will
resolve the issue as the keys exist properly in that profile. When users
log on for
the first time, there profile is a direct copy of the Default User profile.
3. Modifying the registry (by including the UserData and OSAShortcut keys).


Regards,
Subbu

---
Subramanian .S
(e-mail address removed)
Microsoft GPS

This posting is provided "AS IS" with no warranties, and confers no rights.