"One-Offed" form problem in Outlook 2003.

J

John Tina

I've submitted a post on this problem before, but the problem persists and I
have a bit more information.

From description: I have a vacation request form based on Thomas Rizzo's
vacation request form. The form has a compose page that allows an employee
to submit a vacation request to his/her supervisor and the supervisor
receives the read page which allows her to press an approve or disapprove
button. When the approve button is depressed the employee's vacation time
is recorded in a public folder calendar and a custom action sends a custom
approval form to the employee. If the disapproval button is pressed a
custom action sends a custom disapproval from (no calendar entry).

Environment: Windows XP Professional, MS Office 2003, Enchange Server, and
MS Outlook 2003 is the client. I am not allowed to create an organizational
form so the "Vacation Request" form is published in a public folder. The
only option for the "Approval" and "Disapproval" form is to put them in the
personal forms library. I have created this same form for another
organization and it works fine (same OS and Office version too.).

The Problem: I was requested to provide the form to another organization so
I published the same form, under a different name, in a different public
folder. I also changed the name of the approval and disapproval forms as
well. I tried to test it by submitting the form to myself. The read
version (the employees' request) comes up fine all the time. The problem is
the resulting received (READ) form is 'One-Offed' all the time, no buttons
just a plain looking email message. I am very familiar with one offed forms
and have fixed them before by clearing the cache or in some cases deleting
the cache itself. For this problem I tried every possible remedy suggested
by the MS liturature and nothing works. I am conviced if I set the computer
on fire the "one-offed" form would manifest itself in the smoke. This one
has me stumped. Any ideas?

John
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top