Opening documents in Office Programs

[Sass]

Hi guys,
I seem to be having a problem with one computer,
When in any Office program, if you select Open from eather the File menu or
the toolbar it brings up the Open Dialog box, the problem is if you select
any folder with in the dialog box that Office program stops responding all
together... and it does it right away. Same thing if you were to save
something, when you open that dialog box and select a folder to open the
program stops right away. And BTW any folder you open it will stop
responding, whether it is empty or has 60 items.

Sepcs:
Office 2003 SBE
Norton AntiVirus 2004 with document scan disabled
Windows 2000 Pro

All updates have been applied and the Office suite has been both "Repaired"
and "Reinstalled" through the Add and Remove Programs CP

Thanks ahead of time,
Sass

 

[fred w]

Hi Sass,
I am having the same problem, but have no solution. Tried
reinstalling...nothing. Tried installing Office XPPro 2002 and problem was
still happening as it was in Office 2003.
Hope someone finds us help.
Fred W

 

[Sass]

Look into KB article 918165

Hi Sass,
I am having the same problem, but have no solution. Tried
reinstalling...nothing. Tried installing Office XPPro 2002 and problem was
still happening as it was in Office 2003.
Hope someone finds us help.
Fred W

 

[Bob I]

Instructions to fix it
http://support.microsoft.com/kb/918165/en-us