Outlook 2000 client locks up when logging into an Exchange 2000 server

J

John R

An outlook 2000 client locks up when trying to logon to an
Exchange 2000 server.Apparently the user was using outlook
when the server was rebooted. Once the Exchange server
came back up, the outlook client would hang upon trying to
connect to the exchange server. Is there a file which
resides on the client with cached information about the
clients exchange account? If so where is it located?
 
R

Robert Crayk MVP

Typically Outlook would usually just timeout, will Outlook start if using
safe mode, can you open another user Outlook profile on this computer or
open this problematic profile on another computer. To start Outlook in safe
mode go to Start > Run > type "Outlook /safe" without the quotes but with
the space before the forward slash.
 

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