Outlook 2002 Document Map Error

[Jennifer Norris]

I am using Windows XP with office 2002. I am having a
problem with Outlook when I reply to a message from my
inbox. Anytime I hit the reply button the new pane that
opens up for me to reply in, opens with the document map
(Document Map is listed under the view menu). I can't
figure out why it has started doing this, as it is a new
problem that just occurred. All that I want is to
disable the document map feature. One of the other weird
parts about it is that it only opens in Plain text
formatted messages; it does not open in messages that are
formatted with HTML. I have tried removing it using the
styles and formatting feature, but it is still there each
time I hit reply. I can close it no problem, but I want
to stop it from opening all together. Any suggestions at
all would be greatly appreciated.

Regards,

Jennifer

 

[Milly Staples [MVP - Outlook]]

In Outlook 2002, try deleting the email.dot file. Or you can open that file
and edit it (I am assuming that you use Word as the editor, right?)

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
Jennifer Norris <[email protected]> asked:

| I am using Windows XP with office 2002. I am having a
| problem with Outlook when I reply to a message from my
| inbox. Anytime I hit the reply button the new pane that
| opens up for me to reply in, opens with the document map
| (Document Map is listed under the view menu). I can't
| figure out why it has started doing this, as it is a new
| problem that just occurred. All that I want is to
| disable the document map feature. One of the other weird
| parts about it is that it only opens in Plain text
| formatted messages; it does not open in messages that are
| formatted with HTML. I have tried removing it using the
| styles and formatting feature, but it is still there each
| time I hit reply. I can close it no problem, but I want
| to stop it from opening all together. Any suggestions at
| all would be greatly appreciated.
|
| Regards,
|
| Jennifer