Outlook 2002 - Send and Receive problem

[Art Bain]

I have two users that when they click "send" the message
goes into the outbox and will not send until "send and
receive" is clicked. Both have the "Send Immediately When
Connected" box selected.

Also, one user cannot send more than one message at a
time. If he has more than one message in the outbox, he
has to remove all but one and do manual send and receive,
then move 1 message to the outbox and repeat for all
messages.

Both users have laptops with XP Pro, Office XP Pro, and
POP3 mail.


Art