Outlook 2003 Autocomplete Resets on Reboot

[BG]

Hi, this problem is driving my boss, and therefore me, crazy. Every time he restarts his computer (Windows XP, Outlook 2003) he loses all the email addresses in his autocomplete file, meaning he has to reteach it every email address every time he has to restart for whatever reason.

Because of this, he rarely restarts his computer, and so it runs very slowly.

Please advise, and thanks in advance for your help.

 

[Brian Tillman]

Hi, this problem is driving my boss, and therefore me, crazy. Every
time he restarts his computer (Windows XP, Outlook 2003) he loses all
the email addresses in his autocomplete file, meaning he has to
reteach it every email address every time he has to restart for
whatever reason.

This is an indication that his mail profile is damaged. Creating a new mail
profile should repair the problem.
http://www.howto-outlook.com/faq/newprofile.htm

 

[BG]

Thanks, is there any chance this will cause him to be unable to read old emails?

 

[Brian Tillman]

Thanks, is there any chance this will cause him to be unable to read
old emails?

Only if you do not configure the profile correctly.