J
John Saunders
This is a strange one. I've looked in this newsgroup and did a Google
search, and tried everything suggested, and it still doesn't work.
As suggested, I created a profile just for Hotmail. I told it to prompt for
my password. After I start Outlook and specify my password, it shows me the
correct number of unread messages. When I click on the "Inbox in Hotmail"
folder, it shows me all the headers. But when I select the latest e-mail,
the reading pane says "This item cannot be displayed in the Reading Pane.
Open the item to read its contents." When I double-click the item, it says
"Can't open this item". When I mark the item for download and then use
"Process Marked Headers in this Folder", I get an error 0x8007007E.
So I turned on mail logging and looked at the http0.log and http1.log files.
There were no errors and it seemed to be getting all the information it
requested. The only thing I noticed was that the content of the e-mail
messages was not showing up in the logs. I figured this was probably the
intended behavior.
Being an "Internet Developer", I fired up ProxyTrace (from
http://pocketsoap.com) and set my IE connection settings to go through that
proxy. I then tried again, and got a very interesting result - Hotmail was
sending the entire e-mail message which Outlook wouldn't show me! I
confirmed this by copying the e-mail message out of the ProxyTrace display
and pasting it into an empty HTML file. It's a slow way to read my e-mail,
but it worked!
So, if anyone has any ideas on this, I'd appreciate hearing them. Although
this is specific enough for a Support Incident, I'm not even supposed to be
running Outlook 2003 yet, so I'm not going to spend an incident fixing a
problem Outlook has with reading my personal mail!
Thanks,
John Saunders
"Internet Developer"
search, and tried everything suggested, and it still doesn't work.
As suggested, I created a profile just for Hotmail. I told it to prompt for
my password. After I start Outlook and specify my password, it shows me the
correct number of unread messages. When I click on the "Inbox in Hotmail"
folder, it shows me all the headers. But when I select the latest e-mail,
the reading pane says "This item cannot be displayed in the Reading Pane.
Open the item to read its contents." When I double-click the item, it says
"Can't open this item". When I mark the item for download and then use
"Process Marked Headers in this Folder", I get an error 0x8007007E.
So I turned on mail logging and looked at the http0.log and http1.log files.
There were no errors and it seemed to be getting all the information it
requested. The only thing I noticed was that the content of the e-mail
messages was not showing up in the logs. I figured this was probably the
intended behavior.
Being an "Internet Developer", I fired up ProxyTrace (from
http://pocketsoap.com) and set my IE connection settings to go through that
proxy. I then tried again, and got a very interesting result - Hotmail was
sending the entire e-mail message which Outlook wouldn't show me! I
confirmed this by copying the e-mail message out of the ProxyTrace display
and pasting it into an empty HTML file. It's a slow way to read my e-mail,
but it worked!
So, if anyone has any ideas on this, I'd appreciate hearing them. Although
this is specific enough for a Support Incident, I'm not even supposed to be
running Outlook 2003 yet, so I'm not going to spend an incident fixing a
problem Outlook has with reading my personal mail!
Thanks,
John Saunders
"Internet Developer"