Outlook 2003: Signing email "sticks", can't be disabled

D

David H. Lipman

We are using Office 2003 and Smart Cards to sign and encrypt "corporate" email.

Over the past couple of weeks, random individuals have noted that they are forced to have to
sign their email.

Going to; Tools -- > options --> security
and un-checking "sign email..." does not alter the state. Close Outlook 2003 and go back
to; Tools -- > options --> security and the box to sign email is again checked.

There is NO GPO in place !
This hits users randomly. Once they user experiences it, you can't stop it.

The ONLY solution I have come up with is to create a NEW Outlook profile. This does resolve
the issue but I would like to know if I can fix the problem in the affected Outlook Profile.

I would also like to know what may cause this.
 

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