Outlook 2003 Startup Problem

B

Brian Smith

I have AD 2003 and Exchange 2003. I have 1 user with a problem. When he
tries to open Outlook, he gets the following message "Cannot open your
default e-mail folders. MS-Exchange is not available......." He has no
problem logging into Exchange 2003 Web Mail. I can connect to his mailbox
from my Admin account. He had this problem 10 days ago. I exported all of
his email. Deleted his AD account and his Exchange mailbox. I created a new
account for him, with a new ID, new email address, and added his old email
address as a SMTP Alias. This seems to have fixed the problem.

Yesterday the problem reappeared. If I login to a different system as him,
I get the error message. I have never seen anything like this. Any Ides?
 

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