J
John H.
I'm stumped:
I have two users (out of 230) that try to move email from their
exchange 2003 mailbox into an archive, and get "Please wait while
windows configures Microsoft office standard edition 2003"
it asks them to reboot, they do. They try the move again, same message
each time. Basically, they are having to reboot the machine each time
they move an email.
It's happening on only these two machines, both Windows XP pro.
Windows in Safe mode, no change. Outlook in Safe mode, no change. New
Windows profile, no change, new Outlook profile, no change, new PST
file, no change.
*sigh*
Delete the PIP files, no change. Windowsupdate.Microsoft.com and
OfficeUpdate.Microsoft.com, no change. Repair office install, no
change, reinstall Office, no change, uninstall and reinstall Office, no
change.
Both users are using the standard administrative install of Office
2003, which is set with nothing to "install on first use" the
componants are either installed or they are not available.
Technet search came up with:
http://support.microsoft.com/?kbid=265194 but that's it, no help.
Several Google groups also mentioned a promising glitch with Windows
Media Player, upgraded that, no use.
Any suggestions?
I'm opening a case with MS if no one knows.
John H.
I have two users (out of 230) that try to move email from their
exchange 2003 mailbox into an archive, and get "Please wait while
windows configures Microsoft office standard edition 2003"
it asks them to reboot, they do. They try the move again, same message
each time. Basically, they are having to reboot the machine each time
they move an email.
It's happening on only these two machines, both Windows XP pro.
Windows in Safe mode, no change. Outlook in Safe mode, no change. New
Windows profile, no change, new Outlook profile, no change, new PST
file, no change.
*sigh*
Delete the PIP files, no change. Windowsupdate.Microsoft.com and
OfficeUpdate.Microsoft.com, no change. Repair office install, no
change, reinstall Office, no change, uninstall and reinstall Office, no
change.
Both users are using the standard administrative install of Office
2003, which is set with nothing to "install on first use" the
componants are either installed or they are not available.
Technet search came up with:
http://support.microsoft.com/?kbid=265194 but that's it, no help.
Several Google groups also mentioned a promising glitch with Windows
Media Player, upgraded that, no use.
Any suggestions?
I'm opening a case with MS if no one knows.
John H.