outlook 2007 addin stopped working

[DallasDave]

I have application that processes email in an outlook pst file using vs 2008,
outlook 2007, windows 7.

Some pst's work just fine, and process every message. On others, the
application will process a few messages, then goes right to the "outlook
stoped working" dialog, even in debugging mode! Scanpst does say the file had
errors, which it "repairs". THen the same thing happens, and the application
crashes. IAny ideas what's going on or how to debug this are appreciated. The
crash logs this unhelpful message:

Log Name: Application
Source: Application Error
Date: 10/5/2009 12:42:08 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Gandalf
Description:
Faulting application name: outlook.exe, version: 12.0.6504.5000, time stamp:
0x49e7f47e
Faulting module name: mso.dll, version: 12.0.6425.1000, time stamp: 0x49d65443
Exception code: 0xc0000005
Fault offset: 0x006a80c8
Faulting process id: 0x13ac
Faulting application start time: 0x01ca45c74ce22808
Faulting application path: C:\Program Files (x86)\Microsoft
Office\Office12\outlook.exe
Faulting module path: C:\Program Files (x86)\Common Files\Microsoft
Shared\office12\mso.dll
Report Id: 67170807-b1d6-11de-92ab-00301bbda444
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-10-05T17:42:08.000000000Z" />
<EventRecordID>2584</EventRecordID>
<Channel>Application</Channel>
<Computer>Gandalf</Computer>
<Security />
</System>
<EventData>
<Data>outlook.exe</Data>
<Data>12.0.6504.5000</Data>
<Data>49e7f47e</Data>
<Data>mso.dll</Data>
<Data>12.0.6425.1000</Data>
<Data>49d65443</Data>
<Data>c0000005</Data>
<Data>006a80c8</Data>
<Data>13ac</Data>
<Data>01ca45c74ce22808</Data>
<Data>C:\Program Files (x86)\Microsoft Office\Office12\outlook.exe</Data>
<Data>C:\Program Files (x86)\Common Files\Microsoft
Shared\office12\mso.dll</Data>
<Data>67170807-b1d6-11de-92ab-00301bbda444</Data>
</EventData>
</Event>

 

[Ken Slovak - [MVP - Outlook]]

There's no way for any of us to tell anything from that. You need to make
sure to handle and log any exceptions and at least figure out where your
code is firing exceptions.

If you open a support incident the crash or hang dumps and Watson reports
might tell PSS something but that would cost you unless you have MSDN
support incidents available.