Outlook 2007 reports mail server logon error

M

morikawa

I am running Outlook 2007 on XP machines on a domain. When I try to receive
mails, it reports something like "Logon Error : Server Connection is
interrupted". Since no password is given at the setup time, Outlook should
prompt for password but the error comes before the prompt.

1. Connecting to the same mail server with Telnet on the same machines look
ok. I can logon and "RETR" messages.

2. When I disable POP connection for the mail account on the mail server
side, Outlook starts prompting for password ( of course, the mail server
won't accept the user/password and naturally returns -ERR [AUTH] )

3. On domain controller machines, Outlook 2007 works fine. But all client XP
machines has the same phenomenon( Office XP is upgraded to Office 2007 on
these machine but on domain controllers, fresh install ). They can send
mails but can not logon to the mail server for receiving mails.

4. The domain name for the provider's mail server is identical to the
internal domain name
 

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