Outlook ATTACKS Itself After Service Pack 3

M

Mike Fox

I installed Office XP Pro's Sevice Pack 3, and now when I click on
"Reply" to an email the following window pops up: "A program is trying
to access email addresses you have stored in Outlook. Do you want to
grant access? Yes? No? Now that's dumb! I can see it's an
important feature if your computer was taken over by a hacker, but
it's annoying in this case.

Is there a way to turn off the feature just for Outlook itself?

Thanks Mike
 
M

Mike Fox

Really didn't help! Why is it that Outlook won't let Outlook 'reply'
to an email that came into Outlook? Even dumber, if I click on "New
Mail Message" in Outlook the window pops up saying: "A program is
trying to access email addresses you have stored in Outlook. Do you
want to grant access? Yes? No?" Is this what the programers really
intended, or do I have some settings wrong?

Mike
 
G

greg mansius [MSFT]

Mike,

You either have an Outlook add-in or Word add-in that's causing this
problem. Some of the most common add-ins that are known to generate this
dialog are listed on the link below. To see if it's a Word add-in, turn off
Word as your e-mail editor. If the problem goes away then it's definitely a
Word add-in. If you are not using Word as your e-mail editor then it's
probably an Outlook add-in. Now, if you still cannot isolate the problem to
an add-in, it could be something else like anti-virus or anti-spam software
or another product like Hotbar.

Hope this helps.
 
G

greg mansius [MSFT]

Mike,

It sounds like it is a Word add-in. The following article has information on
how to locate/isolate Word add-ins.

235678 WD2002: Legal Pleading Wizard Error Message: The Project Item Cannot
Be
http://support.microsoft.com/?id=235678

Hope this helps.

--
Greg Mansius [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.

Mike Fox said:
Greg

It's WORD. Any way to stop the problem just for WORD?

Thanks

Mike
 
S

Sue Mosher [MVP-Outlook]

Read the page that Greg first suggested. It explains how to disable the
Acrobat component that most likely is triggering the prompt.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



Mike Fox said:
Greg

It's WORD. Any way to stop the problem just for WORD?

Thanks

Mike
 

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