Outlook Freezes when adding New Contact

[dlfc]

Since the last Microsoft auto-Update (I think - it's been the last 2
weeks anyway), my Outlook freezes when I click Save & Close after
entering a new contact. It doesn't matter whether I do it from right
clicking the gray button next to an address or from opening my address
book and doing it through that menu sequence. Anybody know what I
should do?
Thanks! Magic

 

[Russ Valentine [MVP-Outlook]]

How have you determined that an update caused this behavior? What Outlook
version and information store are you using?

 

[dlfc]

How have you determined that an update caused this behavior? WhatOutlook
version and information store are you using?
--
Russ Valentine

I have Office Outlook 2003 (11.8118.8107) SP2 running on Windows XP Professional. I'm not sure what an information store is - sorry. I have not attributed it to the auto-update for sure (I wouldn't know how), it just seems like that's when it started. Adding contacts is the only thing that causes the freeze. Thanks, M



- Show quoted text -

 

[Russ Valentine [MVP-Outlook]]

Tried any of the routine procedures such as repairing your PST file or
creating a new profile?