Outlook loging me out of my outgoing server???

[the Fiddler]

I called tech support for my website host (who also does email). I was
getting an email after sending that said the message couldn't be delivered,
followed by this line: "553 sorry, that domain isn't in my list of allowed
rcpthosts (#5.7.1)"

A google search revealed that this is usually a server-side problem.
However after the tech support rep looked at/tried some things on their end.
She had me do a little test in Outlook (using Office XP on this machine BTW).
She had me try and send an email. I got the usual undeliverable email in
return almost immediately. She then had me close Outlook, reopen it, and try
sending again. This time it succeded, and now, an hour later, still no
undeliverable email returned. So I'm fairly certain it worked.

Here's the question: she said that for some reason Outlook is logging out of
my outgoing server, and that as long as it stays logged in, everything is
fine. But, after Outlook has been open a while, it loggs out or times out or
something, and then the email doesn't pass the server, and I get the error
email. The easy fix is just clicking Send/Receive everytime before clicking
the send button in the email to be sent. Is there a way to keep Outlook
logged in or keep it from timing out??? I can't seem to find any settings
related to this, and wondered if any of you Outlook guru's could help or
point me in the right direction???

Thanks in advance for any help. --the Fiddler

 

[Jocelyn Fiorello [MVP - Outlook]]

Not sure if this article will help in your case but it's worth a shot:
http://office.microsoft.com/assistance/preview.aspx?AssetID=HA011128331033

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

 

[Brian Tillman]

I called tech support for my website host (who also does email). I
was getting an email after sending that said the message couldn't be
delivered, followed by this line: "553 sorry, that domain isn't in my
list of allowed rcpthosts (#5.7.1)"

A google search revealed that this is usually a server-side problem.

No, it's usually a client-side problem, with the client failing to supply
correct credentials to the outgoing server.

 

[Can-So]

You mentioned a mail host.
Who's is your ISP??
It sounds like you have a SMTP relaying issue.
Your outgoing server should reflect what your ISP is
then in more settings pick the outgoing server tab.
From there put a check in "my outgoing server (SMTP) requires
authentication.
Nest choose "log on using" and in these boxes put your email sign in info
that is given to you from your ISP.

Most ISPS are no longer relaying outgoing mail to another SMTP server due to
security issues.
Check with yours to see if they allow it. At first I find most deny the
block other servers..

 

[Edfuent]

Brian - have you found a solution yet? I'm having the exact same problem. I
just purchased a new laptop with WinXP-Pro, using same ISP, and same relaying
for my SMTP outgoing e-mail. Nothing other than the OS/laptop has changed,
and I am getting this SYSTEM ADMINISTRATOR message immediately when trying to
send a mail, although the "test account" works fine as does sending a message
as soon as I open Outlook 2003.

Please advise if you've found a solution, or if anyone else has other ideas.
-Ed

 

[Edfuent]

FYI - heres the message I get from SYSTEM:
Your message did not reach some or all of the intended recipients.

Subject: test
Sent: 7/12/2005 11:34 AM

The following recipient(s) could not be reached:

'(e-mail address removed)' on 7/12/2005 11:34 AM
553 Sorry, that domain isn't in my list of allowed rcpthosts.

 

[Jocelyn Fiorello [MVP - Outlook]]

Don't know if you saw my original reply to "the Fiddler" (original poster),
but try this article for some help:
http://office.microsoft.com/assistance/preview.aspx?AssetID=HA011128331033

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***