Outlook password and "help and support" problems

W

Wes

I just loaded Office Professional 2003 and am trying to
use Outlook. It won't allow me to send and receive mail
without entering a username and password, but when I
enter the ones in my "accounts" page it won't accept
them. I've tried contacting Microsoft, but the help and
support page won't accept my product code and keeps
telling me to enter a valid one, even though I'm entering
the one on the "About Outlook" page. What do I do now?
 

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