Outlook sending from wrong account, I even selected the 1 I want

D

Drew

Ok, this problem is similar to one that was listed, but slightly different.

Basically I am having a problem where I try to send from my pop3 email
account, but Outlook sends it out via my hotmail account (I have both set up
on my Outlook). This happened a few times while replying to a message sent to
my pop3 mail, but this *also* happens when I am creating an original message.
Sometimes it seems like Outlook fails to send it via my pop3 server, then
decides "what the hey" and sends it via homtail.

Not only is my pop3 mail account set as default, I even MANUALLY selected it
as my desired account to send from in the Account dropdown on the message.
This is completely unacceptable as the pop3 account is my business email.
Thanks for any assistance!
 
J

Jocelyn Fiorello [MVP - Outlook]

Is this Outlook 2003? There's a known issue where if Outlook can't use the
selected sending account for some reason, it will choose another one. Make
sure the account you're trying unsuccessfully to send from is working
properly.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
 
D

Drew

Hi Jocelyn,

Yes I am using 2003 (sorry forgot to mention that), and it does seem to be
behaving that way. It seems to fail sending from my pop3, then uses my
hotmail as a backup. Is there a way to disable that? And it's odd I'm unable
to send from my pop3, I'm recieving just fine, I guess all have to check my
outgoing server settings.

The only thing is that I use to use Outlook Express (in fact I just switched
over), and my outgoing mail worked fine from my pop3 account. I used the
exact same outgoing server settings, but Outlook is having issues for some
odd reason (but it's not consistant, which makes it hard to solve). Frankly
if it wasn't for the calendar I'd just switch back to Express, this is quite
frustrating.

Thanks for your help!
 
J

Jocelyn Fiorello [MVP - Outlook]

I don't know of any way to disable sending from the Hotmail account if the
POP3 account fails...hopefully this issue will be fixed in the next Office
service pack, but I'm not sure about that.

The problem with your POP3 account could be on the server/ISP end and may
have developed since you switched from OE to Outlook. It doesn't really
matter to Outlook WHY it can't send from the POP3 account...just if it can't,
it will try another account. This seems to be sporadic, too.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
 
S

Schmidtay

I, too, have what sounds like the same problem. I continually set my pop3 as
my default account, yet it will switch to "Microsoft Exchange Server" after
certain replies and then remain as a new default. I keep having to manually
set the outgoing account to Pop3 or correcting the default account. Any new
news or fixes on this?

Andy
 
M

Med

Hi,
I have clearly the same pb.
Outlook takes the first account avalaible after the one that doesn't work.
Is there any patch? Because it send msg with account i don't want to use!
Everything come back ok after a reboot of the computer. But few days after
it can come back !
Looking for a solution.
 
B

Brian Tillman

Med said:
I have clearly the same pb.
Outlook takes the first account avalaible after the one that doesn't
work. Is there any patch?
Click to expand...

For Outlook 2003, SP2 should fix that. As far as I know, there is no hotfix
that addresses it, so it's SP2 or nothing.
 
S

Sue Mosher [MVP-Outlook]

SP2 = Service Pack 2

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
P

Patrick LT Ng

Only setup my Hotmail account. Have not set up the pop3 email, do not know
what to put in for Incoming and Outgoing mail server POP3 and SMTP
respectively. Can plse advise.

Patrick Ng
(e-mail address removed)
 
C

Clay

I am having a similar problem. I have 3 pop3s, all with the same ISP, all in
regular use, all working just fine. I have Outlook 2003 updated through and
including SP3. I have one of the 3 set as the default, but Outlook keeps
ignoring that and going to the account following the default in the account
list for both composition and replies. Drives me nuts (nuttier?)

Clay
 
G

Gordon

Clay said:
I am having a similar problem. I have 3 pop3s, all with the same ISP, all
in
regular use, all working just fine. I have Outlook 2003 updated through
and
including SP3. I have one of the 3 set as the default, but Outlook keeps
ignoring that and going to the account following the default in the
account
list for both composition and replies. Drives me nuts (nuttier?)
Click to expand...

Are they all aliases of one master account? Is the one that it sends and
replies from the master account?
 
C

Clay

They are separate POP3s. I use VQME's spam service. They are all set up the
same way and all go through VQME's server.

Clay
 
B

Brian Tillman [MVP - Outlook]

They are separate POP3s. I use VQME's spam service. They are all set up
the
same way and all go through VQME's server.
Click to expand...

That doesn't mean they're separate mailboxes on the server, though, and they
must be. If you use the same username and password for each account, then
they're all the same mailbox and so Outlook downloads them all via the same
account (or a random account, since downloading for each account is in
parallel and whichever account downloads first will win).
 
R

Richard

I have a similar problem with outlook 2000 where at times (usually when I am
sending to a distribution list) it sends from my internet acct rather than my
pop3 business account. How do I fix this in 2000 as I can't find SP2 for that
version?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Outlook Desktop (latest) stopped syncing IMAP accpounts from selfowned Mail server. 0
Repeated Requests for GSuite password when first Accessing Outlook 365 after system start 0
Outlook 2016 freezing when adding new email. 1
Mac Office 2011 Outlook email accounts behaving funny 0
Microsift Outlook 2007 setup for Gamil 2
Mail Merge skipping records/sending one at a time 0
Changing the "send" account 3
Migrated outlook to G Suite server showing wrong dates 0

Top