Outlook wont work, but Outlook Express does

B

BRShort

we have a new computer that we want to use Outlook. Outlook Express works
fine, but Outlook will not connect to our mail server to send or receive
mail. The settings are the same. Any ideas as to why?
 
B

BRShort

correction--Yes we get errors in Outlook. When trying to send/receive mail
in Outlook, we get either a time out error or unable to connect to server
error.
No errors in Outlook Express
 
A

Alan

Firewall? Set to allow Outlook?


BRShort said:
correction--Yes we get errors in Outlook. When trying to send/receive
mail
in Outlook, we get either a time out error or unable to connect to server
error.
No errors in Outlook Express
Click to expand...
 
V

Vanguard

BRShort said:
correction--Yes we get errors in Outlook. When trying to send/receive
mail
in Outlook, we get either a time out error or unable to connect to server
error.
No errors in Outlook Express
Click to expand...


Disable e-mail scanning in your anti-virus software.
 
B

BRShort

ended up finding out that Outlook was denied access via Trend PC Cillin - a
program that came preloaded on the Dell system. It came with little to no
instructions
Thanks for the advice
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Outlook Desktop (latest) stopped syncing IMAP accpounts from selfowned Mail server. 0
Can't send emails but can receive in Outlook 2019 1
Outlook - Catgorizing emails by names 0
Flag duplicate emails 1
Can we use outlook calendar as an universal place post work schedules for all the users? 0
A couple questions BEFORE using Office 365 0
Outlook 365 extremely stubborn 0
Repeated Requests for GSuite password when first Accessing Outlook 365 after system start 0

Top