"Paper Size Mismatch" error ... but not


Joined
Jul 16, 2016
Messages
1
Reaction score
0
I'm trying to print out manila envelopes sized by 152 mm wide by 228 mm long. Word 2016 doesn't have a preset template for that size, so I created one by going to Envelopes and Labels > Options > Envelope Options > Custom Size. The icon in the Envelopes and Labels preview panel reflects this change in dimensions.

When I try to print, I get an error that reads, "Paper Size Mismatch. The paper size detected by the printer sensor does not match the paper size selected in software." I've double-checked the measurements to be sure the dimensions I specified are correct. How does one fix this?
 
Ad

Advertisements


Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top