A
Adrian Cancio
Using Windows 2000 and Office 2000 and PC DOC 3.9.5 build
38. Installed the latest MS SP2/hotfixes for MS W2K and MS
Office 2000 SP3.
We are experiencing intermittent problems when saving and
closing documents in Word 2000. Upon exiting MS Word we
receive the error on Dr. Watson "winword.exe has generated
errors...." The message is sometimes encountered after
the user has done work in the documents, saves and exits
MS Word. Upon exit the error appears.
And what I notice is when a user click on File menu. The
drop down menu does not show up. But you can click on the
Edit menu and the rest, the menu shows up except for the
File menu.
Does anyone have any suggestions of what might be causing
this problem and have suggestions on a solution?
Adrian Cancio
(e-mail address removed)
38. Installed the latest MS SP2/hotfixes for MS W2K and MS
Office 2000 SP3.
We are experiencing intermittent problems when saving and
closing documents in Word 2000. Upon exiting MS Word we
receive the error on Dr. Watson "winword.exe has generated
errors...." The message is sometimes encountered after
the user has done work in the documents, saves and exits
MS Word. Upon exit the error appears.
And what I notice is when a user click on File menu. The
drop down menu does not show up. But you can click on the
Edit menu and the rest, the menu shows up except for the
File menu.
Does anyone have any suggestions of what might be causing
this problem and have suggestions on a solution?
Adrian Cancio
(e-mail address removed)