Powerpoint crashes intermittently on new Macbook Pro

[srivastavamit]

Hi,

I recently migrated all my data onto a new Macbook Pro from my old
Powerbook G4 using the Migration Assistant. I left all the MS Office
setteings the same. However, now Powerpoint simply crashes
intermittently without warning. I have the latest version of Office
with all the updates and the latest Mac OS, also with all the updates.

Is there something I need to change in Office after switching over to
Intel-based Macs? I would appreciate any collected wisdom on this.

Thanks!

- amit

 

[Jim Gordon MVP]

Hi,

The Macbook may have been shipped with the Office Test Drive version
pre-installed. Did you uninstall the Test Drive?

-Jim Gordon
Mac MVP

Hi,

I recently migrated all my data onto a new Macbook Pro from my old
Powerbook G4 using the Migration Assistant. I left all the MS Office
setteings the same. However, now Powerpoint simply crashes
intermittently without warning. I have the latest version of Office
with all the updates and the latest Mac OS, also with all the updates.

Is there something I need to change in Office after switching over to
Intel-based Macs? I would appreciate any collected wisdom on this.

Thanks!

- amit

--
Jim Gordon
Mac MVP

MVPs are not Microsoft Employees
MVP info

 

[srivastavamit]

Hi Jim,

Yes. I ran the Office Uninstall program and removed all versions that I
do not use including Test Drive. A Spotlight search with "Test Drive"
turns up no files so I feel fairly certain that Test Drive has been
uninstalled/removed.
Powerpoint still crashes but less often - when it does it is usually
when I am modifying an existing Excel graph in a slide - if that is
informative. I do this routinely but the is the first time it has led
to such crash outcomes. Any ideas?

Many thanks for the input.

- amit

 

[Jim Gordon MVP]

Hi,

If you haven't already done so, run Disk Utility to repair permissions and
to verify the drive.

As soon as DiskWarrior is available for Intel Macs I'd let it have a go at
your drive.

-Jim Gordon
Mac MVP

Hi Jim,

Yes. I ran the Office Uninstall program and removed all versions that I
do not use including Test Drive. A Spotlight search with "Test Drive"
turns up no files so I feel fairly certain that Test Drive has been
uninstalled/removed.
Powerpoint still crashes but less often - when it does it is usually
when I am modifying an existing Excel graph in a slide - if that is
informative. I do this routinely but the is the first time it has led
to such crash outcomes. Any ideas?

Many thanks for the input.

- amit

--
Jim Gordon
Mac MVP

MVPs are not Microsoft Employees
MVP info