Printer Not Printing

[drgill]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

I recently installed Ms: Office: Mac 2008. When I try to print anything, my printer utility, HP Photosmart C7280 All-in One, shows that it has accepted the job and says it is printing, but then the printer hangs up and will not print the job. It shows 5% complete or 50% complete but will not finish the job. I have checked for new HP software and I am up to date.

 

[John McGhie]

That sounds like a question for HP Support.

How is your printer connected to your computer?

What are you printing (don't you dare say "a Word document "!!) What is IN
the Word document

Cheers

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

I recently installed Ms: Office: Mac 2008. When I try to print anything, my
printer utility, HP Photosmart C7280 All-in One, shows that it has accepted
the job and says it is printing, but then the printer hangs up and will not
print the job. It shows 5% complete or 50% complete but will not finish the
job. I have checked for new HP software and I am up to date.

--

Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Nhulunbuy, NT, Australia. mailto:[email protected]

 

[Phillip Jones, C.E.T.]

Down load and reinstall the latest HP driver for your printer.
completely uninstall the old driver. the go to Printer Utility and
remove reference to your printer before installing new driver.
If there are other drivers listed such as Adobe Printer 9.0 or some such
leave that alone.

Now reinstall driver do to Disk Utilities and repair permissions( don't
bother verifying).

Now now restart computer.

Now go to printer Utility and Look for printers. when yous comes up
choose and make default.

Now go to Printer Fax control panel in system preferences. Be sure to
set there as default printer. and quit.

Now go t your word Document and try to print. If success then you have
fixed problem. If not the you need to log a bug report to HP, Apple and
MS, and hope someone decides to fix the problem rather than give the old
song and dance for moth to year until someone decides to fix the problem.

If you have issue with one application or suite. say Office. Acrobat.
Then the problem is squarely regardless of what one wants to say or
deny, with that application or Suite. If it affects most everything,
then its either with the Print Driver Manufacturer, or Apple.

HP although makes some of the best if not the best printers on the plant
bar none. Tends to have problems with print drivers. They will fix a
problem, then 10 seconds after its fixed someone will invariable come
out with an update to their software That breaks drivers.

I used to have literally a monthly problem with acrobat and the HP
driver for my DJ990cse printer for about 4 years running. Its seems as
though software companies don't wish to collaborate to make sure
applications and driver files for printers and scanners work together.

In fact with HP it has the appearance that software companies take great
glee in knocking HP upside the head all the time, and Making them look
like dunces.

I don't understand what HP has done to deserve the treatment. :-(

That sounds like a question for HP Support.

How is your printer connected to your computer?

What are you printing (don't you dare say "a Word document "!!) What is IN
the Word document

Cheers

--
------------------------------------------------------------------------
Phillip M. Jones, CET mailto[email protected]
If it's "fixed", don't "break it"! http://www.vpea.org
http://www.kimbanet.com/~pjones/default.htm
G4-500 Mac 1.5 GB RAM OSX.3.9 G4-1.67 GB PowerBook 17" 2GB RAM OSX.4.11
------------------------------------------------------------------------

 

[Norman MacMini]

Hello,

We have recently experienced Insufficient Memory problems when trying to print pdf's sent to us that have been created by MS Word. These are small files, typically 350k and 3 pages. We have two HP 4250's and one HP 3800 colour and all these printers work normally except they won't print these MS Word pdf's from a Mac.

I sent the same file to an associate using a PC and the document printed instantly to one of the 4250's. Regular PDFs will print from our Macs.

This is clearly an MS or Mac problem and nothing to do with HP.

HP support say they are unaware of the problem but it's surely going to surface soon.

Any ideas?

Thanks, Norman

norman at 800group dot net
Mac OS X 10.4.11
Macmini2,1
Intel Core 2 Duo
2 GHz
2 GB

That sounds like a question for HP Support.





How is your printer connected to your computer?





What are you printing (don't you dare say "a Word document "!!) What is
IN the Word document





Cheers

Version: 2008 > Operating System: Mac OS X 10.5 (Leopard) > Processor:

Intel > > I recently installed Ms: Office: Mac 2008. When I try to print
anything, my > printer utility, HP Photosmart C7280 All-in One, shows
that it has accepted > the job and says it is printing, but then the printer
hangs up and will not > print the job. It shows 5% complete or 50% complete
but will not finish the > job. I have checked for new HP software and
I am up to date.





--





Don't wait for your answer, click here: <http://www.word.mvps.org/>





Please reply in the group. Please do NOT email me unless I ask you to.





John McGhie, Microsoft MVP, Word and Word:Mac Nhulunbuy, NT, Australia.
mailto:[email protected]